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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant community-focused brand that values individuality and connection.
- Benefits: Earn £13.12 p/h plus 20% commission, enjoy online GP access, and receive generous family leave.
- Why this job: Be part of a supportive team culture with tailored training and career development opportunities.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Enjoy huge discounts on EE & BT products and volunteering days to give back.
Working Hours: 20
Location: Oxford Westgate
Salary: £13.12 p/h plus 20% on target commission
Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services.
Community is at the heart of what we do. Perhaps you're able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role. If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don't need specific experience to apply. We'll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you'll be talking to customers and building lasting relationships.
What's in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Retail Advisor employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your genuine interest in their needs.
✨Tip Number 2
Practice your communication skills by engaging with people from diverse backgrounds. This will prepare you for the role, as being able to connect with various customers is key to success as a Retail Advisor.
✨Tip Number 3
Showcase your curiosity during any interactions or interviews. Ask questions about the company culture and the team dynamics, as this demonstrates your eagerness to learn and adapt, which is highly valued in retail.
✨Tip Number 4
Highlight any transferable skills you have, such as resilience or problem-solving abilities. These qualities are essential in retail, especially when dealing with challenging situations or customer queries.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication and resilience.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any experience you have that showcases your ability to connect with people and handle challenging situations.
Craft a Personal Cover Letter: Write a cover letter that expresses your personality and enthusiasm for the role. Mention how your unique background can contribute to building relationships with customers at EE.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, be sure to let your personality shine through during the interview. Share personal anecdotes that highlight your ability to connect with diverse customers and how your unique experiences can contribute to the team.
✨Demonstrate Curiosity
As a Retail Advisor, being curious is key. Prepare questions about the company culture, training opportunities, and customer engagement strategies. This shows your enthusiasm for the role and your willingness to learn.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about skills you've gained from other areas of your life, such as resilience or communication. Be ready to discuss how these skills can help you succeed in the Retail Advisor position.
✨Research EE and Its Values
Familiarise yourself with EE's mission and values before the interview. Understanding their commitment to community and customer service will allow you to align your answers with what they are looking for in a candidate.
