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- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant community-focused brand that values individuality and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and huge discounts on EE & BT products.
- Why this job: Join a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and market-leading family leave policies.
Working Hours: 30 hours per week
Location: Edinburgh: 21 Princes Street
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career.
Retail Advisor employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's values and community focus. When you engage with us during the interview, highlight how your personal experiences align with our commitment to building connections with customers from diverse backgrounds.
✨Tip Number 2
Prepare to discuss your transferable skills. Think about situations where you've successfully navigated challenges or built relationships, as these examples will demonstrate your suitability for the Retail Advisor role.
✨Tip Number 3
Show your curiosity! During the interview, ask insightful questions about the role and the team culture. This not only shows your interest but also reflects the qualities we value in a Retail Advisor.
✨Tip Number 4
Be yourself! We want to see your personality shine through. Share your unique perspective and how it can contribute to creating a welcoming environment for our customers at EE.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes mentioned, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the qualities that EE values. Include any relevant experiences, even if they are not directly related to retail, that demonstrate your ability to connect with people and handle challenging situations.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you build relationships with customers and contribute to the team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, strong communication is key. Prepare to discuss experiences where you've effectively communicated with diverse groups of people. This will show your ability to relate to customers from various backgrounds.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about other situations where you've developed relevant skills. Whether it's problem-solving in challenging situations or resilience from personal experiences, be ready to share these examples.
✨Express Curiosity and Willingness to Learn
The job description mentions a curiosity for asking questions. During the interview, express your eagerness to learn and grow within the company. Ask insightful questions about the role and the training provided to show your enthusiasm.
