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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant community-focused brand that values individuality and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and generous family leave.
- Why this job: Be part of a supportive team culture while developing your career in retail.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and discounts on EE & BT products.
Working Hours: 16 Hours
Location: St. James, Edinburgh
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services.
Community is at the heart of what we do. Perhaps you’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Retail Advisor employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will help you connect with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your communication skills during any interactions. Practice engaging with friends or family in a way that highlights your ability to connect with diverse individuals, as this is key for a Retail Advisor.
✨Tip Number 3
Emphasise your curiosity and willingness to learn. Be prepared to discuss how your past experiences have shaped your ability to ask questions and understand customer needs.
✨Tip Number 4
Research the community initiatives that EE supports. Being knowledgeable about their involvement can help you demonstrate your alignment with their values during conversations.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication and resilience.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experiences or skills that demonstrate your ability to connect with customers and handle challenging situations.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you are interested in the Retail Advisor role. Use specific examples from your life that illustrate your curiosity and ability to build relationships.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, make sure to let your personality shine during the interview. Share personal anecdotes that highlight your ability to connect with diverse customers and demonstrate how your unique traits can enhance customer relationships.
✨Emphasise Communication Skills
As a Retail Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles or situations, especially with people from different backgrounds. This will show your potential employer that you can engage with a wide range of customers.
✨Demonstrate Curiosity
The job description mentions a curiosity for asking questions and getting to know people. Be ready to discuss how your inquisitive nature has helped you in previous experiences, whether in work or personal life, and how it can benefit your interactions with customers.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about the skills you've gained from other areas of your life, such as resilience or problem-solving. Be prepared to discuss these transferable skills and how they can apply to the Retail Advisor role.
