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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant company that values individuality and connection.
- Benefits: Enjoy a competitive salary, uncapped commission, discounts, and career support.
- Why this job: Perfect for curious individuals who love connecting with people and making an impact.
- Qualifications: No specific experience needed; just bring your personality and enthusiasm.
- Other info: Includes travel loans, volunteering days, and optional healthcare benefits.
Working Hours – 35 hours per week
Location – Exeter
£13.12/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great starting salary of £13.12 plus an uncapped commission scheme
- Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career.
What are you waiting for?
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Show your personality! In a Retail Advisor role, being yourself is key. Think about how you can express your unique traits during the interview to connect with the team and demonstrate that you can build relationships with customers.
✨Tip Number 2
Prepare to discuss your experiences in navigating challenging situations. Whether it's from work or personal life, think of examples that showcase your resilience and problem-solving skills, as these are highly valued in retail.
✨Tip Number 3
Research EE's products and services before your interview. Familiarising yourself with what they offer will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Tip Number 4
Practice your communication skills. Since the role involves building connections with customers, consider role-playing scenarios with friends or family to enhance your ability to engage and ask questions effectively.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and qualities they value, such as curiosity, resilience, and the ability to connect with customers.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or situations where you've successfully navigated challenges, even if they are from personal life.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you build relationships with customers and contribute to the team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role is all about building connections with customers, let your personality shine through during the interview. Be genuine and approachable, as this will reflect how you would interact with customers in the store.
✨Demonstrate Curiosity
As a Retail Advisor, being curious and asking questions is key. During the interview, show your interest in the company and the role by asking insightful questions about their products and services, as well as the team culture.
✨Highlight Transferable Skills
Even if you don’t have direct retail experience, think about situations from your past that demonstrate relevant skills. Whether it’s handling challenging situations or working in a team, share these experiences to showcase your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle customer interactions. Prepare examples of how you've dealt with difficult situations or provided excellent service in the past, even if it's from non-retail experiences.
