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- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant company that values diversity and community connections.
- Benefits: Enjoy £12.34 p/h, 20% commission, online GP access, and generous family leave.
- Why this job: Be part of a supportive team culture with tailored training for your career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and discounts on EE & BT products.
Working Hours: 28 Hours Per Week Location: Workington Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do. Perhaps you\’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships. What’s in it for you? A great hourly rate of £12.34 p/h plus 20% on target commission. Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? #LI-ONSITE
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Since the role involves connecting with diverse customers, being able to adapt your communication style will make a positive impression during any interactions.
✨Tip Number 3
Showcase your curiosity! Prepare some thoughtful questions about the company culture and the team dynamics at EE. This demonstrates your genuine interest in becoming part of their community.
✨Tip Number 4
Highlight your transferable skills. Whether it’s resilience from personal experiences or problem-solving abilities, make sure to convey how these can benefit your role as a Retail Advisor.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or transferable skills you have, even if they come from different backgrounds.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, be yourself during the interview. Share personal stories that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
Prepare to discuss your experiences in communicating with diverse groups. Think of examples where you've successfully navigated challenging situations or built relationships with others.
✨Express Curiosity
As a Retail Advisor, being curious is key. Show your enthusiasm for learning about the products and services offered. Ask questions during the interview to demonstrate your eagerness to understand more.
✨Highlight Transferable Skills
Even if you lack direct retail experience, focus on skills from other areas of your life, such as resilience or problem-solving. Relate these skills back to how they will help you succeed in this role.
