Retail Advisor

Retail Advisor

Workington Full-Time No home office possible
E

At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a vibrant company that values individuality and connection.
  • Benefits: Earn £12.34 p/h plus 20% commission, enjoy online GP access, and receive huge discounts.
  • Why this job: This role offers personal growth, a supportive culture, and the chance to make a difference.
  • Qualifications: No specific experience needed; just bring your personality and curiosity!
  • Other info: Enjoy volunteering days and tailored training for your career development.

Working Hours: 28 Hours Per Week

Location: Workington

Salary: £12.34 p/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.

Community is at the heart of what we do. Perhaps you\’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

  • A great hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

#LI-ONSITE

Retail Advisor employer: EE Retail

At EE, we pride ourselves on being an inclusive employer that values individuality and fosters a supportive work environment in Workington. With competitive pay, generous family leave policies, and a commitment to employee development, we empower our Retail Advisors to thrive both personally and professionally. Join us for a rewarding career where you can make meaningful connections with customers while enjoying unique benefits like online GP access and volunteering days.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Show your personality! In a Retail Advisor role, being yourself is key. Engage with potential customers and demonstrate how your unique traits can help build connections.

✨Tip Number 2

Highlight your curiosity! Since the job emphasizes asking questions and getting to know people, share examples of how you've used curiosity in past experiences to solve problems or connect with others.

✨Tip Number 3

Emphasize your resilience! Whether from personal experiences or challenges you've faced, showcasing your ability to navigate tough situations can set you apart as a strong candidate.

✨Tip Number 4

Research EE's products and services! Familiarizing yourself with what EE offers will not only prepare you for customer interactions but also show your genuine interest in the role during discussions.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Resilience
Adaptability
Curiosity
Sales Skills
Teamwork
Time Management
Active Listening
Relationship Building
Empathy
Positive Attitude

Some tips for your application 🫡

Understand the Role: Take some time to really understand what a Retail Advisor does at EE. Highlight your curiosity and ability to connect with customers in your application.

Showcase Your Personality: Since the role emphasizes bringing your personality to work, make sure to reflect this in your cover letter. Share personal anecdotes that demonstrate your resilience and ability to navigate challenging situations.

Highlight Transferable Skills: Even if you don’t have direct retail experience, think about other experiences that have equipped you with relevant skills. Mention how these can help you succeed in the Retail Advisor role.

Tailor Your CV: Customize your CV to align with the job description. Focus on customer service skills, teamwork, and any relevant experiences that showcase your ability to build relationships.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role emphasizes bringing your personality to work, make sure to let your true self shine during the interview. Share personal stories that highlight your unique qualities and how they can help you connect with customers.

✨Demonstrate Curiosity

The job description mentions that being curious is important. Prepare questions to ask the interviewer about the company culture, team dynamics, and customer interactions. This shows your interest in the role and your eagerness to learn.

✨Highlight Transferable Skills

Even if you don't have direct retail experience, think about situations from your past that demonstrate relevant skills, such as problem-solving or resilience. Be ready to discuss how these experiences can translate into success as a Retail Advisor.

✨Emphasize Team Spirit

EE values a great team culture, so be prepared to talk about your experiences working in teams. Share examples of how you've collaborated with others to achieve goals, and express your enthusiasm for contributing to a supportive work environment.

Retail Advisor
EE Retail
E
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