At a Glance
- Tasks: Engage with customers, help them find the right products, and build lasting relationships.
- Company: Join EE, a welcoming and inclusive retail environment.
- Benefits: Earn £13.12/h plus uncapped commission, discounts, and career support.
- Other info: Enjoy a supportive team culture and tailored training for career growth.
- Why this job: Bring your personality to work and make a real impact in customer connections.
- Qualifications: No specific experience needed; just a curious and resilient attitude.
Retail Advisor Salary: £13.66 per hour Working hours: 30 Location: Sutton Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. We recommend checking the specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What’s in it for you? £13.66 per hour on-target commission – rewarding your performance and drive 24/7 Online GP access for you and your immediate family – because your wellbeing matters Market-leading paid carer’s leave – supporting you when your loved ones need you most Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products – saving you hundreds every year Career development support – carve your own path with training and progression opportunities Season Ticket Travel Loan – making your commute more affordable Volunteering days – give back to your community with paid time off Optional Private Healthcare and Dental – extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for. Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in. You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Retail Advisor in Surrey employer: EE Retail
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and personal growth. With competitive pay, extensive benefits including 24/7 online GP access, generous family leave, and career development support, we empower our employees to thrive both personally and professionally. Join us in a dynamic retail environment where your unique qualities are celebrated, and you can make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of examples from your life where you've successfully navigated tricky situations or built relationships. Share these stories during your chat!
✨Tip Number 3
Dress the part! While we want you to be yourself, showing up in smart-casual attire can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the perks that come with being a Retail Advisor at EE.
We think you need these skills to ace Retail Advisor in Surrey
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how that can help you connect with our customers.
Highlight Your Skills:Think about your experiences, whether it's from work or life in general. We’re looking for transferable skills, so mention any situations where you've navigated challenges or built relationships – it all counts!
Keep It Relevant:Tailor your application to the Retail Advisor role. Use keywords from the job description to show us you understand what we’re looking for. This will help your application stand out and show us you’re a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role is all about connecting with customers, let your personality shine through during the interview. Be genuine and approachable; this will help you demonstrate how you can build relationships with customers.
✨Prepare for Situational Questions
Expect questions that ask how you've handled challenging situations in the past. Think of examples from your life, whether it's from work or personal experiences, that showcase your resilience and problem-solving skills.
✨Research EE and Its Values
Familiarise yourself with EE's brand values and what they stand for. This will not only help you answer questions more effectively but also show your enthusiasm for the company and its mission to provide excellent customer service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or how success is measured in the Retail Advisor position.
