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For Companies At a Glance
- Tasks: Engage customers, boost sales, and maintain a welcoming store environment.
- Company: Join EE, part of BT, known for its top-notch customer service and network.
- Benefits: Enjoy flexible hours, competitive salary, uncapped commission, and generous discounts.
- Why this job: Grow your career in a supportive culture that values diversity and personal development.
- Qualifications: Sales experience is a plus, but enthusiasm and teamwork are key!
- Other info: Flexible working options available; perfect for students or those returning to work.
The predicted salary is between 24000 - 36000 £ per year.
Retail Guide
Working Hours – 22.5 and 30 hours per week, full flexibility over 4-5 days.
Location – Newtownabbey NI
£13.12 p/h plus 20% on target commission
What’s in it for you?
- £13.12 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks
Retail Advisor employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers effectively during conversations.
✨Tip Number 2
Showcase your people skills in any interactions you have before the interview. Whether it’s chatting with staff at a local store or engaging with friends, demonstrating your ability to connect with others can set you apart.
✨Tip Number 3
Research the telecoms sector and current trends. Being knowledgeable about the industry will impress your interviewers and show that you’re genuinely interested in the role and the company.
✨Tip Number 4
Network with current or former employees of EE. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or retail. Emphasise any achievements related to sales targets or deadlines, as this is crucial for the Retail Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your interest in communications technology and how you can contribute to creating a welcoming environment for customers.
Showcase Your People Skills: In your application, provide examples of how you've engaged with customers in previous roles. Highlight any experiences where you solved problems or provided exceptional service, as these are key aspects of the job.
Research EE: Familiarise yourself with EE's products, services, and company culture. This knowledge will help you tailor your application and demonstrate your enthusiasm for joining the team.
How to prepare for a job interview at EE Retail
✨Show Your People Skills
As a Retail Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully engaged with customers in the past, highlighting your communication skills and ability to create a welcoming environment.
✨Demonstrate Your Sales Experience
Even if you haven't worked in retail before, think about times when you've met targets or deadlines in any job. Be ready to discuss these experiences and how they relate to achieving sales goals at EE.
✨Research EE and Competitors
Familiarise yourself with EE's products, services, and promotions, as well as those of competitors. This knowledge will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Emphasise Flexibility and Teamwork
EE values flexibility and teamwork, so be prepared to discuss how you can adapt to different working hours and collaborate effectively with colleagues. Share any relevant experiences that demonstrate your ability to work both independently and as part of a team.
