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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store revenue.
- Company: Join EE, a tech company focused on bringing people together through innovation.
- Benefits: Enjoy competitive pay, flexible working, and generous leave policies.
- Other info: Inclusive workplace with opportunities for career growth and community involvement.
- Why this job: Make a real impact in a vibrant store environment while developing your leadership skills.
- Qualifications: Proven experience in retail management and a passion for coaching teams.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Team as a Retail Store Manager! Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
Location: Ashford
Salary: Competitive
What’s In It for You? Below are some of the many benefits we provide here at EE:
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.
Join us and be part of a team where you can truly make a difference!
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Store Leader in London employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Leader role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. At EE, they value inclusivity and customer experience, so think about how your leadership style aligns with that. Bring examples of how you've created memorable experiences in your past roles.
✨Tip Number 3
Show off your passion for tech! Since EE is all about bringing people together through technology, be ready to discuss your favourite gadgets and how they enhance customer experiences. This will help you connect with the interviewers on a personal level.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to make a difference in the retail world.
We think you need these skills to ace Store Leader in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for retail and customer service aligns with our values at EE.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Store Leader role. We love seeing how your past achievements can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at EE Retail
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully guided teams to achieve targets or improved customer satisfaction. Be ready to discuss your coaching style and how you develop others.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to handle difficult customers or manage team conflicts, and outline how you approached these challenges.
✨Emphasise Customer Experience
EE places a strong emphasis on creating memorable customer experiences. Be prepared to share your ideas on how to enhance customer engagement in-store. Discuss any innovative strategies you've implemented in the past that led to increased customer loyalty or satisfaction.