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- Tasks: Lead the team, wow customers, and keep the store thriving.
- Company: Join EE, part of the BT family, known for its energising culture.
- Benefits: Competitive salary, uncapped commission, 50% mobile discount, and generous holiday.
- Why this job: Make a real impact in retail while developing your career with us.
- Qualifications: Retail experience, sales success, and leadership skills are essential.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 28742 - 28742 £ per year.
Hours: Part time and Full Time
Location: Belfast Victoria Square
Salary: £28,742 plus commission
Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren’t there, making sure both your team and customers feel like champs. If you bring the energy, we’ll bring the rewards.
What you’ll do:
- Bring the shop floor to life with your drive, motivation and enthusiasm
- Wow customers with your technical knowledge and recommend the right products every time
- Create an environment in which customers feel welcome and comfortable
- Keep the store on top form when the Store Manager and Assistant Manager are out
You’ll definitely:
- Be able to show how you’ve worked to and exceeded sales targets or met deadlines
- Have experience of serving and delighting customers in a retail environment
- Enjoy being part of a team but possess the leadership skills to give guidance and mentorship
You might even:
- Know what it feels like to work in a fast-paced, ever-changing environment
- Know a thing or two about the telecoms sector
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- Uncapped monthly commission, based on personal and store targets
- Typical commission of £3,500 (pro-rata); top performers can earn £20,000
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
- BT TV, including BT Sport and NOW Entertainment Membership
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.
At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Senior EE Retail Guide in Lisburn employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior EE Retail Guide in Lisburn
✨Tip Number 1
Get to know the company inside out! Research EE's values, culture, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the real deal.
✨Tip Number 3
Show your personality! Don’t just stick to the script; let your enthusiasm shine through. Share personal stories that highlight your skills and experiences, especially those that relate to retail and customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to reiterate why you're the perfect fit for the team.
We think you need these skills to ace Senior EE Retail Guide in Lisburn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering great customer service and being part of a team. Share specific examples that highlight your passion for retail and helping customers.
Tailor Your CV: Make sure your CV is tailored to the Senior Retail Customer Advisor role. Highlight your experience in exceeding sales targets and any leadership roles you've taken on. We love seeing how you've made an impact in previous positions, so don’t hold back!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your unique experiences and perspectives that make you a great fit for our team. Remember, we’re looking for individuals who can bring their own flair to the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at EE Retail
✨Know Your Stuff
Make sure you brush up on your technical knowledge about the products and services offered by EE. Being able to wow customers with your expertise will show that you're not just a candidate, but a potential asset to the team.
✨Showcase Your Leadership Skills
Since this role involves deputising for the Store Manager and Assistant Manager, be prepared to discuss your leadership experiences. Share specific examples of how you've guided a team or resolved conflicts in a retail setting.
✨Demonstrate Your Sales Savvy
Prepare to talk about your past achievements in exceeding sales targets. Use numbers and specific examples to illustrate your success, as this will resonate well with the interviewers looking for someone who can drive results.
✨Emphasise Team Spirit
While leadership is key, don’t forget to highlight your ability to work within a team. Discuss how you’ve collaborated with colleagues to create a positive environment, as this aligns perfectly with EE's values of support and inclusivity.
