Work Management Commercial Performance Lead in Kent
Work Management Commercial Performance Lead

Work Management Commercial Performance Lead in Kent

Kent Full-Time 30000 - 40000 £ / year (est.) No home office possible
EE Retail

At a Glance

  • Tasks: Lead a dynamic team to achieve outstanding results and deliver exceptional customer experiences.
  • Company: Join EE, a tech company that values innovation and inclusivity.
  • Benefits: Enjoy competitive pay, flexible hours, and generous leave policies.
  • Other info: Flexible working options available to fit your lifestyle.
  • Why this job: Make a real impact in a vibrant store environment while developing your career.
  • Qualifications: Proven leadership skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Join Our Team as a Retail Store Manager! Is this the role you are looking for? If so, read on for more details, and make sure to apply today.

Location: Ashford

Salary: Competitive

What's In It for You?

  • Significant earning potential through commission, rewards, and incentives.
  • 24/7 access to an online GP for you and your immediate family.
  • Market-leading paid carer's leave.
  • Equalized family leave with 18 weeks full pay and 8 weeks half pay.
  • Huge discounts on EE & BT products, saving you hundreds of pounds annually.
  • Support for your career development.
  • Season Ticket Travel Loan.
  • Volunteering days to give back to your community.
  • Optional Private Healthcare and Dental coverage.

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they’re destinations where customers can explore, discover, and be inspired by the latest in tech. We’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you’ll lead by example with exceptional customer service and creating memorable experiences. You’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.

At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.

Join us and be part of a team where you can truly make a difference!

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

Work Management Commercial Performance Lead in Kent employer: EE Retail

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters inclusivity and personal growth. Our Retail Store Managers benefit from significant earning potential, comprehensive health support, and generous family leave policies, all while leading dynamic teams in a high-profile retail environment. With a commitment to career development and community engagement, EE provides a unique opportunity for individuals to thrive both professionally and personally in Ashford.
EE Retail

Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Work Management Commercial Performance Lead in Kent

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who work at EE or similar companies. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for the interview by researching EE's values and recent initiatives. Show us you’re not just another candidate; demonstrate how your passion for technology and customer service aligns with our mission.

✨Tip Number 3

Practice your leadership stories! We want to hear about times you’ve inspired teams or driven results. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making it super easy for you.

We think you need these skills to ace Work Management Commercial Performance Lead in Kent

Leadership Skills
Coaching and Development
Commercial Acumen
Customer Service Excellence
Team Management
Communication Skills
Strategic Thinking
Performance Management
Relationship Building
Problem-Solving Skills
Adaptability
Sales Strategy
High-Performance Culture

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Store Manager role. Highlight your leadership experience and any achievements in driving commercial results to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and how you can inspire a team. Don’t forget to mention why you want to work with us at EE and what makes you a great fit.

Showcase Your Customer Service Skills: Since exceptional customer service is key, include examples of how you've created memorable experiences for customers in your previous roles. We love hearing about your successes!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at EE Retail

✨Know Your Stuff

Before the interview, make sure you understand EE's values and what they stand for. Familiarise yourself with their products and services, as well as recent news about the company. This will show your genuine interest and help you connect your experience to their goals.

✨Showcase Your Leadership Skills

As a Retail Store Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills. Be ready to discuss specific situations where you drove results through effective leadership.

✨Emphasise Customer Experience

EE places a strong emphasis on customer service. Think of instances where you've gone above and beyond for customers or created memorable experiences. Highlighting these moments will demonstrate that you align with their mission to provide exceptional service.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or future initiatives. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Work Management Commercial Performance Lead in Kent
EE Retail
Location: Kent

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