At a Glance
- Tasks: Support multiple EE retail stores in achieving sales targets and operational excellence.
- Company: Join Visiontek, a rapidly growing EE Mobile Franchise partner with a strong retail presence in the UK.
- Benefits: Enjoy a competitive salary, performance bonuses, company car allowance, and staff discounts.
- Why this job: Be part of a dynamic team driving growth and customer satisfaction in mobile retail.
- Qualifications: Experience in multi-site retail or franchise operations is preferred; telecoms background is a plus.
- Other info: This role involves regional travel across London, Buckinghamshire, Kent, and Surrey.
The predicted salary is between 36000 - 60000 Β£ per year.
Job Title: Area Sales Support Manager β EE Mobile Franchise (Multi-site) β London, Buckinghamshire, Kent and Surrey
Department: Sales / Franchise Operations
Location: Field-Based (Regional Travel Required)
Reports To: Regional Sales Manager / Franchise Director
Salary: Competitive + Bonus + Benefits
About Visiontek
Visiontek is a trusted and rapidly growing EE Mobile Franchise partner, operating a successful network of EE-branded retail stores across the UK. As a franchisee, we deliver the same high standards and customer experience expected of the EE brand, while offering a unique and agile working environment with local leadership and growth opportunities.
Role Overview
We\βre looking for a motivated and results-oriented Area Sales Support Manager to support the performance and growth of multiple Visiontek-operated EE retail franchise stores across London, Buckinghamshire, Kent, and Surrey. As a key figure within our franchise operations team, you\βll help drive commercial success, ensure operational compliance, and cultivate a high-performance culture across all locations.
You\βll act as a vital link between store teams, Visiontek\βs franchise leadership, and EE\βs corporate functions, ensuring alignment on strategic goals and consistent delivery of exceptional service.
Key Responsibilities
Sales & Commercial Performance
β’ Drive performance across multiple Visiontek stores by supporting teams in achieving KPIs including sales targets, conversion rates, and customer satisfaction.
β’ Analyse store-level data to identify opportunities and execute improvement strategies.
β’ Implement and support EE\βs national campaigns and promotions at a local level.
Operational Excellence
β’ Ensure operational consistency and compliance across all Visiontek franchise locations in line with EE\βs standards.
β’ Conduct regular site visits to coach staff, audit performance, and share best practices.
β’ Resolve day-to-day issues through proactive coordination with Visiontek\βs internal teams and EE\βs support network.
People Development & Team Support
β’ Provide hands-on leadership and mentoring to store managers and frontline staff.
β’ Support recruitment, onboarding, and training of new hires to maintain consistent service delivery.
β’ Foster a sales-driven, customer-focused culture that rewards achievement and encourages development.
Franchise Partner Collaboration
β’ Work closely with Visiontek\βs franchise leadership to align local business goals with EE\βs national strategy.
β’ Act as a communication bridge between Visiontek stores and EE corporate departments.
β’ Support the execution of Visiontek\βs franchise business plans and operational improvements.
Reporting & Administration
β’ Deliver accurate reports and analysis to Visiontek\βs Franchise Director and EE\βs Regional Sales Manager.
β’ Track store performance, actions taken, and follow-ups to ensure continual progress.
β’ Assist with forecasting, budgeting, and strategic planning activities.
Key Skills & Experience
β’ Experience in multi-site retail or franchise operations (telecoms background highly desirable).
β’ Strong commercial mindset and data-driven decision-making abilities.
β’ Confident communicator and effective coach with excellent interpersonal skills.
β’ Highly organised, independent, and adaptable to a fast-paced retail environment.
β’ Passionate about retail excellence, customer service, and driving growth.
β’ Competent in Microsoft Office (especially Excel and PowerPoint).
β’ Full UK driving licence and willingness to travel across the region.
What We Offer
β’ Competitive salary with performance-based bonus.
β’ Company car allowance.
β’ Staff discounts on EE products and services.
β’ Clear opportunities for career progression within the Visiontek franchise network.
β’ Be part of an ambitious and supportive team dedicated to making a difference in mobile retail.
Franchise Area Sales Support Manager employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Franchise Area Sales Support Manager
β¨Tip Number 1
Familiarise yourself with the EE brand and Visiontek's operations. Understanding their values, customer service standards, and sales strategies will help you demonstrate your alignment with their goals during interviews.
β¨Tip Number 2
Network with current or former employees of Visiontek or similar franchise operations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
β¨Tip Number 3
Prepare to discuss specific examples of how you've driven sales performance in previous roles. Highlighting your data-driven decision-making and ability to coach teams will resonate well with the hiring managers.
β¨Tip Number 4
Showcase your adaptability and organisational skills by preparing for questions about managing multiple locations. Be ready to explain how you prioritise tasks and ensure operational compliance across various sites.
We think you need these skills to ace Franchise Area Sales Support Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in multi-site retail or franchise operations. Emphasise any achievements related to sales performance, team leadership, and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've driven growth or improved performance in previous roles, aligning your experiences with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, clearly outline your skills that match the job requirements, such as data-driven decision-making, effective communication, and coaching abilities. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE Retail
β¨Know the Company Inside Out
Before your interview, make sure to research Visiontek thoroughly. Understand their values, mission, and the specifics of their franchise operations. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
β¨Showcase Your Multi-Site Experience
Since the role involves managing multiple locations, be prepared to discuss your previous experience in multi-site retail or franchise operations. Highlight specific examples where you've successfully driven performance across various teams and how you tackled challenges.
β¨Prepare for Data-Driven Questions
Given the emphasis on analysing store-level data, brush up on your data interpretation skills. Be ready to discuss how you've used data to identify opportunities and implement improvement strategies in past roles.
β¨Demonstrate Leadership and Coaching Skills
As a key figure in people development, it's crucial to showcase your leadership style. Prepare examples of how you've mentored staff, supported recruitment, and fostered a high-performance culture in previous positions.