At a Glance
- Tasks: Lead retail teams, shape commercial strategy, and drive performance across stores.
- Company: Join EE, a leading telecoms company with a focus on inclusivity and growth.
- Benefits: Enjoy competitive salary, huge discounts, private healthcare, and generous family leave.
- Other info: Flexible working options available, plus paid volunteering days to give back.
- Why this job: Make a real impact by shaping strategy and developing your skills in a dynamic environment.
- Qualifications: Strong analytical skills and retail experience; ability to inspire and influence others.
The predicted salary is between 21600 - 26400 £ per year.
Location: EE Carlisle
Hours: Full Time, 37.5 hours per week
Salary: £35,363 plus commission
What’s in it for you?
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
Shape commercial success. Lead with insight. Commercial performance at EE is about more than numbers – it’s about understanding what drives our business, spotting opportunities for growth, and helping teams across the region deliver their best. As a Retail Commercial Leader, you’ll play an essential role in shaping our commercial strategy and supporting our stores to achieve outstanding results. This is a role for someone who combines analytical capability with real-world retail understanding. Your insights will influence key decisions, your coaching will help colleagues grow, and your leadership will ensure commercial activity translates into real business impact. You’ll be the link between performance, people, and action – transforming insight into momentum.
If you want a role where you can shape strategy, develop capability, and make a visible difference across a region, this is your opportunity to step up, lead with purpose, and drive commercial excellence. In this role, you’ll partner closely with Regional Managers, regularly visit stores, and stay connected to our latest products and propositions. Commercial performance data will help you identify priorities, opportunities and emerging trends, enabling you to share clear insights and recommendations across the region. Store visits will give you the chance to coach, support and develop colleagues, driving high performance and great customer experiences. You’ll also contribute data-driven input to key decisions and step in to support the Regional Manager when required.
To thrive here, you’ll bring the ability to inspire others, influence effectively and build strong relationships at every level. At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares and other options, and we provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.
Create momentum. Build the future with us. Apply today.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
EE Retail Store Leader employer: EE Retail
As a part-time Sales Assistant in our retail shop, you'll be joining a company that prioritises employee well-being and growth. With benefits like 24/7 access to a private GP, generous family leave, and ongoing career development support, we foster a culture of inclusivity and empowerment. Our commitment to flexibility and community engagement ensures that you can thrive both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land EE Retail Store Leader
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like EE Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like EE Retail!
We think you need these skills to ace EE Retail Store Leader
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at EE Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at EE Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show EE Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at EE Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
