At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant community-focused brand that values individuality and connection.
- Benefits: Earn £13.12 p/h plus 20% commission, enjoy flexible hours, and access great discounts.
- Other info: Enjoy perks like online GP access, family leave, and volunteering days.
- Why this job: Join a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
Working Hours: 30 hours per week
Location: Chester
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services.
Community is at the heart of what we do. Perhaps you’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
EE Retail Guide in Birkenhead employer: EE Retail
EE is an exceptional employer that values individuality and community, making it a fantastic place to work as an EE Retail Guide in Chester. With a competitive hourly rate, generous commission structure, and a strong focus on employee development, you will find ample opportunities for growth while enjoying a supportive team culture. Additionally, the benefits such as online GP access, family leave, and volunteering days reflect our commitment to the well-being of our employees and their families.
StudySmarter Expert Advice🤫
We think this is how you could land EE Retail Guide in Birkenhead
✨Tip Number 1
Show your personality during the interview! EE values individuality and connection, so be yourself and let your unique traits shine through. This will help you stand out as a candidate who can build relationships with customers.
✨Tip Number 2
Prepare to discuss your experiences in dealing with diverse groups of people. Highlight any situations where you've successfully communicated or resolved issues, as this aligns with EE's focus on community and customer connection.
✨Tip Number 3
Research EE’s products and services before your interview. Familiarising yourself with what they offer will not only show your enthusiasm for the role but also help you engage in meaningful conversations about how you can assist customers.
✨Tip Number 4
Demonstrate your curiosity by asking insightful questions during the interview. This shows that you're eager to learn and grow within the company, which is something EE highly values in their employees.
We think you need these skills to ace EE Retail Guide in Birkenhead
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in a Retail Guide. Highlight the key skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Retail Guide position. Emphasise any customer service experience or transferable skills that demonstrate your ability to connect with diverse individuals.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and explains why you are interested in working at EE. Mention how your unique background can contribute to building relationships with customers.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since EE values individuality, make sure to let your personality shine during the interview. Share personal stories that highlight your unique traits and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Guide, strong communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past, showcasing your ability to build relationships and understand customer needs.
✨Emphasise Curiosity and Resilience
EE appreciates candidates who are curious and resilient. Be ready to discuss situations where your curiosity led to learning something new or how you've overcome challenges, as these qualities are essential for the role.
✨Research EE's Values
Familiarise yourself with EE's community-focused values and their commitment to inclusivity. This will not only show your interest in the company but also help you align your answers with what they stand for.
