EE Retail Guide

EE Retail Guide

Full-Time 28000 - 29000 £ / year (est.) No working from home possible
EE Retail

At a Glance

  • Tasks: Help customers connect with the important moments in their lives as a Retail Advisor.
  • Company: Join EE, a dynamic company that values individuality and resilience.
  • Benefits: Earn £13.66 per hour, enjoy flexible hours, and access amazing discounts.
  • Other info: Enjoy career development support and paid volunteering days to give back.
  • Why this job: Make a real impact while developing your skills in a fast-paced environment.
  • Qualifications: No retail experience needed, just a drive to succeed and be yourself.

The predicted salary is between 28000 - 29000 £ per year.

Salary: £13.66 per hour

Working hours: Fully Flexible

Location: Newcastle Eldon Sq

Whats in it for you?

  • Our stores operate 7 days a week, with working hours aligned to store trading times.
  • To support our customers, we are particularly looking for candidates who can offer flexibility to work across 7 days per week.
  • Shift patterns are based on store demand and can be subject to change.
  • £13.66 per hour + on-target commission rewarding your performance and drive.
  • 24/7 Online GP access for you and your immediate family because your wellbeing matters.
  • Market-leading paid carers leave supporting you when your loved ones need you most.
  • Equal family leave: 18 weeks full pay and 8 weeks half pay for all new parents.
  • Massive discounts on EE & BT products saving you hundreds every year.
  • Career development support: carve your own path with training and progression opportunities.
  • Season Ticket Travel Loan making your commute more affordable.
  • Volunteering days: give back to your community with paid time off.
  • Optional Private Healthcare and Dental: extra peace of mind for you and your family.

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for.

Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in.

You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

EE Retail Guide employer: EE Retail

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Newcastle Eldon Square. With flexible working hours, competitive pay, and a strong focus on employee wellbeing, including 24/7 online GP access and generous family leave, we empower our Retail Guides to thrive both personally and professionally. Our commitment to career development ensures that every team member has the opportunity to grow, while our inclusive environment celebrates individuality and resilience, making EE a truly rewarding place to work.

EE Retail

Contact Details:

EE Retail Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EE Retail Guide

Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect your own experiences to what they’re looking for, showing that you’re not just another candidate but someone who genuinely cares about the brand.

Tip Number 2

Practice makes perfect! Think about common interview questions and how you can relate them to your own experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your adaptability and resilience.

Tip Number 3

Show your personality! EE values individuality, so don’t be afraid to let your true self shine through during the interview. Share personal stories that demonstrate your ability to connect with others and handle challenges – it’ll make you memorable!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’d be a fantastic fit for the team at EE.

We think you need these skills to ace EE Retail Guide

Customer Service Skills
Flexibility
Resilience
Adaptability
Communication Skills
Problem-Solving Skills
Relationship Building

Some tips for your application 🫡

Show Your Unique Self:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they’ve shaped your resilience and adaptability.

Tailor Your Application:Make sure to customise your application for the Retail Advisor role. Highlight any relevant skills or experiences that show how you can connect with customers and thrive in a fast-paced environment. We love seeing how you fit into our team!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for EE.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at EE Retail

Know Your Availability

Since the role requires flexibility across 7 days a week, make sure you’re clear about your availability. Research the store's opening and closing times, and be ready to discuss how you can adapt your schedule to meet their needs.

Showcase Your Resilience

Highlight any experiences where you've had to stay calm under pressure or overcome challenges. This is a key quality they’re looking for, so share specific examples that demonstrate your ability to persevere and thrive in tough situations.

Emphasise Adaptability

Prepare to discuss how you’ve adapted to change in previous roles or situations. They value curiosity and a willingness to learn, so think of instances where you’ve quickly picked up new skills or adjusted to new environments.

Be Yourself

EE wants candidates who are confident in their individuality. Don’t hesitate to let your personality shine through during the interview. Authenticity can set you apart, so be genuine and express your enthusiasm for helping customers.