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- Tasks: Help customers and create a brilliant shopping experience at our new store.
- Company: Join EE, a leading brand passionate about customer service and team growth.
- Benefits: Flexible shifts, huge discounts, volunteering days, and career development opportunities.
- Why this job: Perfect for balancing work with life, whether you're returning or seeking flexibility.
- Qualifications: No specific experience needed; just a love for helping customers.
- Other info: Exciting new store opening in January 2026 at Lakeside Shopping Centre.
Need more flexibility and balance in your career? Add a little EE!
Exciting things are happening in Lakeside Shopping Centre. In January 2026, we’re opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good.
We’re looking for an exceptional Retail Guides to shape and grow a brilliant team. You’ll build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation.
We know you’re busy so we’ll keep this simple.
Would you like to juggle childcare with your job?
Do you have limited time to work?
Are you returning to work after a career break?
Or do you just want a little more work life balance?
We’re looking for people who love helping customers. You don’t need any specific experience or knowledge. Our brilliant training will give you everything you need to know.
We’re currently recruiting for the following flexible shift patterns with hours ranging from 12 to 37.5:
- Midday Shifts Weekdays
- Evening Shifts Weekdays
- Midday Saturday and Sunday
There are loads of reasons to choose to work for EE such as:
- A career that matters. We are super passionate about developing our people and their careers
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Discounts off attractions for the family all year round
Click Apply and we’ll be in touch right away.
What are you waiting for? We can’t wait to see you!
EE Retail Guide employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EE Retail Guide
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to showcasing your skills during the interview.
✨Tip Number 3
Be yourself! EE is looking for people who are passionate about helping customers. Don’t be afraid to let your personality shine through in your conversations – it’s all about building trust and rapport.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the details about flexible shifts and benefits right there, making it super simple to see how EE fits into your life.
We think you need these skills to ace EE Retail Guide
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Tailor Your Application: Make sure to customise your application for the Retail Guide role. Highlight any experiences or skills that align with helping customers and creating a brilliant experience. We love seeing how you connect with our values!
Keep It Simple: We appreciate clarity, so keep your application straightforward and to the point. Use clear language and avoid jargon. Remember, we’re looking for genuine passion and enthusiasm, not just fancy words!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our EE family!
How to prepare for a job interview at EE Retail
✨Know the Brand
Before your interview, take some time to research EE and its values. Understand what makes their customer experience 'brilliant' and think about how you can embody that in your role as a Retail Guide.
✨Show Your Passion for Customer Service
Since the role is all about helping customers, be ready to share examples of how you've provided excellent service in the past. Even if you don't have direct experience, think of times when you've helped someone out or solved a problem.
✨Flexibility is Key
EE values flexibility, so be prepared to discuss your availability and how you can fit into their various shift patterns. Highlight your willingness to adapt and juggle responsibilities, especially if you're balancing childcare or other commitments.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the training process or team dynamics. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about the company culture!
