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For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and assist in sales.
- Company: EE is a leading telecommunications company known for its innovative services.
- Benefits: Enjoy flexible hours, competitive pay, and a 20% commission on targets.
- Why this job: Join a vibrant team that values individuality and offers growth opportunities.
- Qualifications: No specific experience required; just bring your passion for customer service.
- Other info: Part-time role with 20 hours per week in Doncaster.
Working Hours: 20 hours per week – Over 5 days – Full flexibility required
Location: Doncaster
Salary: £13.12 p/h plus 20% on target commission
At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
What’s in it for you?
- £13.12 per hour + 20% on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
EE Retail Guide employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EE Retail Guide
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding the latest technology and how it benefits customers will help you stand out during your interactions with the team.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Be prepared to share examples of how you've successfully handled challenging situations or provided exceptional service in the past.
✨Tip Number 3
Demonstrate your adaptability by discussing experiences where you've had to adjust quickly to changes. This is crucial in a fast-paced retail environment like EE, where things can change rapidly.
✨Tip Number 4
Connect with current or former EE employees on platforms like LinkedIn. They can provide insights into the company culture and what qualities they value most in their team members.
We think you need these skills to ace EE Retail Guide
Some tips for your application 🫡
Understand the Role: Read the job description for the EE Retail Guide position carefully. Make sure you understand the key responsibilities and the skills required, such as customer service and adaptability.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, showcasing how you've thrived in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and explains why you're a great fit for EE. Mention specific examples of how you've demonstrated resilience and adaptability in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at EE Retail
✨Show Your Resilience
Since the role at EE requires resilience, be prepared to share examples of how you've overcome challenges in previous jobs. Highlight situations where you adapted to change or dealt with difficult customers.
✨Emphasise Customer Focus
EE values a customer-focused approach, so think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to providing excellent service.
✨Be Yourself
EE celebrates individuality, so don’t be afraid to let your personality shine through during the interview. Authenticity can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Practise answering these types of questions to showcase your critical thinking and adaptability.