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- Tasks: Lead a dynamic team to achieve sales goals and enhance customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on great service and innovation.
- Benefits: Enjoy commission, flexible hours, discounts, healthcare options, and volunteering days.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact.
- Qualifications: Experience in managing teams and driving results in a retail environment is essential.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 32000 - 35000 £ per year.
Location: East Wales (Newport, Cardiff, Valleys, Cwmbran)
Salary: £32,000 - £35,000
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You?
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE:
At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!
Designate General Manager (Cwmbran) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate General Manager (Cwmbran)
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing how you can contribute to their vibrant environment.
✨Tip Number 2
Network with current or former employees of EE, especially those in managerial roles. They can provide insights into the company’s expectations and share experiences that could help you during the interview process.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams in the past. Highlight your ability to drive revenue while maintaining excellent customer service, as this is crucial for the Retail Store Manager role.
✨Tip Number 4
Research the latest trends in retail technology and customer experience. Being knowledgeable about innovations in the industry will demonstrate your proactive mindset and ability to bring fresh ideas to EE.
We think you need these skills to ace Designate General Manager (Cwmbran)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading large teams and achieving commercial results. Use specific examples that demonstrate your ability to inspire and coach others.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your proactive mindset. Mention how you can contribute to creating a vibrant store environment and your ideas for driving revenue while enhancing customer experiences.
Showcase Leadership Skills: In your application, emphasise your leadership style and how you have successfully fostered a high-performance culture in previous roles. Provide examples of how you've built strong relationships with customers and the community.
Research EE: Familiarise yourself with EE's values and culture. Understanding their commitment to diversity and flexibility will help you align your application with what they are looking for in a candidate.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Designate General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully guided large teams to achieve outstanding results.
✨Understand the Company Culture
EE values a vibrant and welcoming environment. Research their culture and be ready to discuss how you can contribute to creating memorable customer experiences that align with their vision.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to drive revenue while maintaining excellent customer service.
✨Highlight Your Coaching Abilities
Since the role involves coaching and developing others, be prepared to share specific instances where you've successfully mentored team members, helping them grow and achieve their goals.
