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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional customer experiences and driving store revenue.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction and innovation.
- Benefits: Enjoy significant earning potential, flexible working options, and generous discounts on products.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact in the community.
- Qualifications: Proven leadership experience in retail with a passion for coaching and developing teams.
- Other info: Flexible working arrangements available to support your lifestyle and career goals.
The predicted salary is between 29000 - 37000 £ per year.
Designate Store Manager
Join Our Team as a Retail Designate Store Manager!
Location: East Midlands (Derby, Nottingham, Leicester)
Salary: Competitive
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they\’re destinations where customers can explore, discover, and be inspired by the latest in tech. We\’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Designate Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Designate Store Manager, you\’ll lead by example with exceptional customer service and creating memorable experiences. You\’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You?
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.
Join us and be part of a team where you can truly make a difference!
- This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
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Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate General Manager
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes us tick will help you align your leadership style with our mission, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of EE. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven revenue and improved customer experiences in previous roles. We love seeing tangible results and your ability to lead teams effectively.
✨Tip Number 4
Showcase your passion for technology and retail. Being able to articulate your enthusiasm for the latest tech trends and how they can enhance customer experiences will set you apart from other candidates.
We think you need these skills to ace Designate General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading large teams and achieving commercial results. Use specific examples that demonstrate your ability to drive revenue and enhance customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer service. Mention how your leadership style aligns with EE's values and how you can contribute to creating a vibrant store environment.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any sales targets you exceeded or initiatives you implemented that improved customer satisfaction or team performance.
Prepare for the Interview: Research EE’s culture and values, and be ready to discuss how you would foster a high-performance culture in your store. Prepare examples of how you've successfully managed teams and driven results in past positions.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed large teams in the past, focusing on your coaching and development strategies.
✨Demonstrate Customer-Centric Thinking
EE values exceptional customer service. During the interview, highlight your experience in creating memorable customer experiences and how you’ve built loyalty among customers in previous roles.
✨Discuss Your Commercial Acumen
Be ready to talk about how you've driven revenue and achieved commercial results in your past positions. Use specific metrics or KPIs to illustrate your success and understanding of retail performance.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Think about new retail opportunities you've capitalised on before and be prepared to discuss how you would implement similar strategies at EE.
