At a Glance
- Tasks: Lead and develop a dynamic team while delivering exceptional customer service.
- Company: Join EE, part of the BT family, known for its energising culture.
- Benefits: Competitive salary, career progression, 50% mobile discount, and generous holiday.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact in retail while honing your leadership skills.
- Qualifications: Experience in coaching teams and driving customer service results.
The predicted salary is between 30000 - 40000 £ per year.
You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you’ll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You’ll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Sales Manager Assistant in Coventry employer: EE Retail
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. With our Aspire internal development programme, competitive salary packages, and generous benefits including healthcare and discounts, we empower our employees to thrive in their careers while enjoying a supportive and inclusive environment. Join us in a role where you can lead a dynamic team, make a real impact on customer experiences, and take advantage of unique opportunities for advancement in the heart of the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager Assistant in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Sales Manager Assistant, you'll be leading a team and engaging with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions! When you get the chance, ask about the team dynamics or how they measure success in the store. This shows you're proactive and keen to understand how you can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales Manager Assistant in Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and making customers feel at home. A little personality goes a long way!
Tailor Your Experience:Make sure to highlight your relevant experience in coaching and managing teams. We’re looking for specific examples that demonstrate your ability to drive results and create a positive environment. Don’t be shy – show us what you’ve got!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at EE Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Manager Assistant inside out. Familiarise yourself with the key responsibilities like leading a team and driving customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in coaching and developing teams. Think of specific examples where you've empowered your colleagues to hit targets or improved customer satisfaction. This will demonstrate your ability to lead effectively, which is crucial for this role.
✨Engage with the Interviewer
Interviews are a two-way street! Prepare some thoughtful questions about the company culture and how they support team development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Authenticity goes a long way. Let your personality shine through during the interview. Share your passion for retail and customer service, and don’t be afraid to express your ideas on how to create a welcoming environment for customers. This will help you connect with the interviewer on a personal level.
