At a Glance
- Tasks: Lead and develop a dynamic team while delivering exceptional customer service.
- Company: Join EE, part of the BT family, known for its inclusive culture.
- Benefits: Competitive salary, career progression, 50% mobile discount, and generous holiday.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact in retail and build skills for your future.
- Qualifications: Experience in coaching teams and driving customer service results.
The predicted salary is between 25000 - 32000 £ per year.
You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you’ll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You’ll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Retail Assistant Manager in Coventry employer: EE Retail
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Retail Assistant Manager, you'll benefit from our Aspire internal development programme, competitive salary, and generous perks like a 50% discount on EE mobile packages and 25 days of holiday. Join us in creating an inclusive environment where your contributions are valued, and take the next step in your career with a company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager in Coventry
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or resolved a customer issue. These real-life examples will make you stand out and show that you can handle the responsibilities of an Assistant Manager.
✨Tip Number 3
Don’t just focus on your skills; highlight how you can empower others. Talk about how you’ve helped colleagues grow and hit targets. This aligns perfectly with the role's emphasis on nurturing your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Retail Assistant Manager in Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how excited you are about leading a team and making customers feel at home!
Tailor Your Experience:Make sure to highlight your relevant experience in coaching and managing teams. We love seeing how you've empowered others to hit their targets and created a positive environment in previous roles.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value diversity and want to know what makes you unique and how you can contribute to our inclusive culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at EE Retail
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their values, culture, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully coached team members or driven results. Be ready to discuss how you can empower your future team at EE.
✨Customer Service is Key
EE places a strong emphasis on customer satisfaction. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to creating a welcoming environment and how you can ensure every customer feels at ease in the store.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and opportunities for growth within EE. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
