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- Tasks: Lead and develop a dynamic team while delivering exceptional customer experiences.
- Company: Join EE, a top UK network provider with a vibrant culture.
- Benefits: Competitive salary, career progression, discounts, and generous holiday.
- Other info: Flexible working options and a commitment to diversity.
- Why this job: Make a real impact in retail and build skills for your future.
- Qualifications: Experience in coaching teams and driving customer service.
The predicted salary is between 30000 - 40000 £ per year.
You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together.
What you’ll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You’ll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Assistant Retail Sales Manager in Coventry employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Sales Manager in Coventry
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As an Assistant Retail Sales Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions for your interview that show you're thinking about the bigger picture. Ask about team development opportunities or how they measure success in customer service. This shows you're ready to contribute to their goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit your skills and ambitions.
We think you need these skills to ace Assistant Retail Sales Manager in Coventry
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love engaging with customers and leading a team. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Retail Sales Manager role. Highlight your coaching experience and any achievements that demonstrate your ability to drive sales and customer satisfaction. We love seeing how you fit into our culture!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share your interests and what motivates you – it helps us get a better sense of you as a person!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture right there!
How to prepare for a job interview at EE Retail
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and the specifics of the Assistant Retail Sales Manager role. Research EE’s approach to customer service and team development, so you can speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or coached colleagues. Highlight how you empowered your team to achieve targets and improved customer satisfaction, as these are key aspects of the role.
✨Engage with the Interviewer
During the interview, don’t just answer questions—engage in a conversation. Ask insightful questions about the team dynamics and the store’s goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Yourself
EE values diversity and individuality, so let your personality shine through. Share your passion for retail and customer service, and don’t be afraid to express your unique perspective on how to create an inclusive environment for both customers and colleagues.