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- Tasks: Lead and develop a dynamic team while delivering exceptional customer service.
- Company: Join EE, a top UK network provider with a vibrant culture.
- Benefits: Competitive salary, career progression, discounts, and 25 days holiday.
- Other info: Inclusive environment with opportunities for all backgrounds.
- Why this job: Make a real impact in retail and build skills for your future.
- Qualifications: Experience in coaching teams and driving customer service.
The predicted salary is between 21600 - 36000 £ per year.
You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you'll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You’ll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What's in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
- BT TV, including BT Sport and NOW Entertainment Membership
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us.
At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Assistant Retail Sales Manager in Birmingham employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Sales Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching EE and their values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or helped someone develop their skills. Be ready to share these during your interview to demonstrate your coaching abilities and how you can empower others.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've created a welcoming atmosphere for customers in the past. Highlight any achievements in driving sales or improving customer satisfaction – this is key for the Assistant Retail Sales Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Assistant Retail Sales Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love engaging with customers and leading a team. Share specific examples of how you've made a difference in previous roles.
Highlight Your Leadership Skills: As an Assistant Retail Sales Manager, you'll be leading a team. Make sure to showcase your experience in coaching and developing others. We’re looking for those who can inspire their team to hit targets and create a positive environment.
Tailor Your Application: Don’t just send the same application everywhere! Take the time to tailor your CV and cover letter to this role. Mention how your skills align with what we’re looking for, especially around customer service and team management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at EE Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Assistant Retail Sales Manager. Familiarise yourself with how to lead a team, drive customer service, and support store operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Coaching Skills
Since coaching and developing a team is key for this role, prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss specific strategies you used to motivate your colleagues and achieve targets.
✨Demonstrate Customer-Centric Thinking
Think about how you can create a welcoming environment for customers. Prepare to share instances where you've gone above and beyond to enhance customer experience. This will highlight your ability to drive customer service in a sales environment, which is crucial for this job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the store's goals, or the training opportunities available. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.