At a Glance
- Tasks: Lead and develop a team while ensuring customers feel at home.
- Company: Join EE, the UK's top network, focused on empowering diverse talent.
- Benefits: Enjoy competitive salary, career progression, discounts, and generous holiday.
- Why this job: Make a real impact while gaining skills for your future store.
- Qualifications: Experience in coaching, team leadership, and customer service is essential.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 25000 - 35000 £ per year.
Working Hours: 37.5 Location: Edgeware, Greater London Salary: £30,000-££35000 You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Leaders, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you’ll do: • Lead, engage and develop your team of tech-whizzes and people pros • Empower that team to reach their ambitious targets • Create an environment where every customer feels at ease • Support the Store Manager with the day-to-day running of the store You’ll definitely: • Have some experience of coaching and building capability in a team • Have an ability to lead teams to strong commercial and customer results • Have some experience of managing your store in your Store Managers absence • Have experience of driving customer service in a sales and service environment • Be self-motivated and proactive You might even: • Possess an ability to set and carry out long-term plans • Have established coaching and development skills You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you’ll do: · Lead, engage and develop your team of tech-whizzes and people pros · Empower that team to reach their ambitious targets · Create an environment where every customer feels at ease · Support the Store Manager with the day-to-day running of the store You’ll definitely: · Have some experience of coaching and building capability in a team · Have an ability to lead teams to strong commercial and customer results · Have some experience of managing your store in your Store Managers absence · Have experience of driving customer service in a sales and service environment · Be self-motivated and proactive You might even: · Possess an ability to set and carry out long-term plans · Have established coaching and development skills What’s in it for you? · Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme · Competitive salary · The opportunity to significantly increase your earnings, depending on your store and team performance · Competitive healthcare and BT share plans · 50% discount on an EE mobile package (30% for Friends and Family) · 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off · The chance to win once-in-a-lifetime all-expense-paid trips and prizes · BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on , and . Packed with the latest jobs, company news and career stories, it could be a great move
Assistant Store Leader employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Familiarize yourself with the latest technology trends and products that are relevant to the store. Being knowledgeable about the tech you’ll be selling will not only impress your interviewers but also show that you can lead a team of 'tech-whizzes' effectively.
✨Tip Number 2
Highlight any previous experience you have in coaching or developing team members. Be ready to share specific examples of how you've empowered your team to achieve their targets, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Demonstrate your ability to create a welcoming environment for customers. Think of ways you can enhance customer experience and be prepared to discuss these ideas during your interview.
✨Tip Number 4
Show your proactive nature by discussing any initiatives you've taken in past roles to improve store performance or team dynamics. This will illustrate your self-motivation and readiness to support the Store Manager.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in coaching and team management, as well as any achievements in driving customer service. Use specific examples that demonstrate your ability to lead teams and achieve commercial results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your desire to empower your team. Mention how you can create a welcoming environment for customers and support the Store Manager effectively.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have led teams or managed operations. Highlight any specific instances where you improved customer satisfaction or achieved sales targets.
Demonstrate Your Motivation: Convey your self-motivation and proactive approach in both your CV and cover letter. Share examples of how you've taken initiative in previous roles to drive results and support your team.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As an Assistant Store Leader, you'll be expected to lead and develop your team. Be prepared to share specific examples of how you've successfully coached or empowered a team in the past.
✨Demonstrate Customer-Centric Thinking
This role emphasizes creating a comfortable environment for customers. Think of instances where you went above and beyond to enhance customer experience and be ready to discuss them.
✨Highlight Your Commercial Acumen
The ability to drive strong commercial results is crucial. Prepare to talk about how you've contributed to sales targets or improved store performance in previous roles.
✨Be Proactive and Self-Motivated
Show that you're self-driven and can take initiative. Share examples of how you've taken charge in challenging situations or implemented new ideas that benefited your team or store.