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- Tasks: Lead and develop a team while ensuring customers feel at home.
- Company: Join EE, the UK's top network, focused on creating an energizing culture.
- Benefits: Enjoy competitive salary, career progression, discounts, and generous holiday options.
- Why this job: Make a real impact while gaining skills for your future store leadership.
- Qualifications: Experience in coaching, team management, and customer service is essential.
- Other info: Flexible working options available to fit your lifestyle.
The predicted salary is between 25000 - 35000 £ per year.
Working Hours: 37.5
Location: Edgeware, Greater London
Salary: £30,000-££35000
You’ve got opportunities in store.
From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Leaders, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you’ll do:
• Lead, engage and develop your team of tech-whizzes and people pros
• Empower that team to reach their ambitious targets
• Create an environment where every customer feels at ease
• Support the Store Manager with the day-to-day running of the store
You’ll definitely:
• Have some experience of coaching and building capability in a team
• Have an ability to lead teams to strong commercial and customer results
• Have some experience of managing your store in your Store Managers absence
• Have experience of driving customer service in a sales and service environment
• Be self-motivated and proactive
You might even:
• Possess an ability to set and carry out long-term plans
• Have established coaching and development skills
You’ve got opportunities in store.
From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you’ll do:
· Lead, engage and develop your team of tech-whizzes and people pros
· Empower that team to reach their ambitious targets
· Create an environment where every customer feels at ease
· Support the Store Manager with the day-to-day running of the store
You’ll definitely:
· Have some experience of coaching and building capability in a team
· Have an ability to lead teams to strong commercial and customer results
· Have some experience of managing your store in your Store Managers absence
· Have experience of driving customer service in a sales and service environment
· Be self-motivated and proactive
You might even:
· Possess an ability to set and carry out long-term plans
· Have established coaching and development skills
What’s in it for you?
· Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
· Competitive salary
· The opportunity to significantly increase your earnings, depending on your store and team performance
· Competitive healthcare and BT share plans
· 50% discount on an EE mobile package (30% for Friends and Family)
· 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
· The chance to win once-in-a-lifetime all-expense-paid trips and prizes
· BT TV, including BT Sport and NOW Entertainment Membership
About EE
Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.
At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on
Assistant Store Leader employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Familiarize yourself with the latest tech trends and products that your potential store offers. Being knowledgeable about the products will not only help you engage with customers but also demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully coached and developed team members in previous roles. This will highlight your ability to empower others and drive results.
✨Tip Number 3
Prepare to discuss your experience in managing a store or team during peak times or in the absence of a manager. This will illustrate your capability to handle responsibilities and maintain high customer service standards.
✨Tip Number 4
Emphasize your self-motivation and proactive approach by sharing instances where you took the initiative to improve processes or customer experiences. This will align with the company's values and show you're a great fit for the team.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coaching, team leadership, and customer service. Use specific examples that demonstrate your ability to lead teams and achieve commercial results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your commitment to creating a positive customer experience. Mention how your skills align with the responsibilities of an Assistant Store Leader and your desire to grow within the company.
Showcase Your Leadership Skills: Provide examples of how you've successfully led a team or managed a store in the absence of a manager. Highlight any achievements that demonstrate your ability to drive performance and motivate others.
Research EE and Its Culture: Familiarize yourself with EE's values and culture. Mention in your application how you can contribute to their inclusive environment and support their mission to provide exceptional customer service.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
Be prepared to discuss your experience in leading and developing teams. Share specific examples of how you've empowered your team to achieve targets and foster a positive work environment.
✨Demonstrate Customer Focus
Highlight your experience in driving customer service excellence. Be ready to explain how you create an atmosphere where customers feel comfortable and valued, and share any successful strategies you've implemented.
✨Discuss Coaching Experience
Since coaching is a key part of the role, come equipped with examples of how you've coached team members in the past. Talk about the impact your coaching had on their performance and development.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage the store in the absence of the Store Manager. Think through potential challenges and how you would address them effectively.
