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For Companies At a Glance
- Tasks: Lead the team, wow customers, and keep the store thriving.
- Company: Join EE, the UK's biggest and fastest network.
- Benefits: Competitive salary, uncapped commission, and 50% mobile discount.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Retail experience, sales success, and leadership skills.
- Other info: Flexible working options and exceptional career progression opportunities.
The predicted salary is between 25000 - 32000 £ per year.
Hours: Part time and Full Time
Location: Belfast Victoria Square
Salary: £28,742 plus commission
Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn't just a title, but a badge you wear with pride. You'll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren't there, making sure both your team and customers feel like champs. If you bring the energy, we'll bring the rewards.
What you'll do:
- Bring the shop floor to life with your drive, motivation and enthusiasm
- Wow customers with your technical knowledge and recommend the right products every time
- Create an environment in which customers feel welcome and comfortable
- Keep the store on top form when the Store Manager and Assistant Manager are out
You’ll definitely:
- Be able to show how you’ve worked to and exceeded sales targets or met deadlines
- Have experience of serving and delighting customers in a retail environment
- Enjoy being part of a team but possess the leadership skills to give guidance and mentorship
You might even:
- Know what it feels like to work in a fast-paced, ever-changing environment
- Know a thing or two about the telecoms sector
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- Uncapped monthly commission, based on personal and store targets
- Typical commission of £3,500 (pro-rata); top performers can earn £20,000
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
- BT TV, including BT Sport and NOW Entertainment Membership
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.
At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Senior EE Retail Guide in Antrim employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior EE Retail Guide in Antrim
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website. Understanding their values and vibe will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice your pitch! Be ready to share specific examples of how you've exceeded sales targets or delighted customers in the past. This is your chance to shine and show them what you're made of!
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and are ready to step up as a leader.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’re the best fit!
We think you need these skills to ace Senior EE Retail Guide in Antrim
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering great customer service and being part of a team. Share specific examples that highlight your passion for retail and helping customers.
Tailor Your CV: Make sure your CV is tailored to the Senior Retail Customer Advisor role. Highlight your experience in exceeding sales targets and any leadership roles you've taken on. We love seeing how you've made an impact in previous positions, so don’t hold back!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your unique experiences and perspectives that make you a great fit for our team. Remember, we’re looking for individuals who can bring their own flair to the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into our hands. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at EE Retail
✨Know Your Stuff
Make sure you brush up on your technical knowledge about the products you'll be selling. Being able to wow customers with your expertise will set you apart from other candidates. Research common questions and scenarios that might come up in the interview.
✨Showcase Your Sales Success
Prepare specific examples of how you've exceeded sales targets or delighted customers in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Demonstrate Leadership Skills
Since this role involves overseeing the store when the management is absent, be ready to discuss your leadership experiences. Share instances where you've guided a team or resolved conflicts, showing that you can step up when needed.
✨Embrace the Company Culture
Familiarise yourself with EE's values and culture. During the interview, express how your personal values align with theirs, especially regarding inclusivity and teamwork. This will show that you're not just looking for a job, but a place where you can thrive.
