At a Glance
- Tasks: Help small businesses grow by converting leads and building strong customer relationships.
- Company: Join a leading telecom company with a focus on innovation and growth.
- Benefits: Tailored benefits, competitive bonus, and flexible working hours.
- Other info: Dynamic team environment with a focus on personal and professional development.
- Why this job: Kickstart your sales career with real earning potential and opportunities for progression.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for ambitious, target-driven sales professionals to join our SME Acquisition or Customer Success teams, helping small businesses across the UK grow with BT and EE. If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression.
What you will be doing
You’ll be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross‑selling across mobile, connectivity and digital services. You’ll manage a portfolio of SME customers, build relationships with business owners and decision‑makers, and use outbound activity to identify needs and match the right solutions. You’ll keep CRM systems accurate and follow best practice, working in a target‑driven environment to achieve sales, revenue and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth.
Team focus
- Acquisition – Primarily focused on new business sales, targeting smaller SME Business customers (0‑49 employees) with a strong emphasis on outbound activity and pipeline generation.
- Customer Success – More relationship‑led, with a broader focus on ongoing account management. This includes retention, upsell, and growth of existing customers, alongside some new business activity for customers of 10‑100 employees.
What skills you'll need to succeed
- Experience in a sales environment (contact or retail)
- Strong communication skills with the ability to sell, influence and build trust
- Confidence using CRM systems and digital tools
- A positive, coachable mindset with a willingness to learn
Desirable skills
- Proven track record of hitting or exceeding sales targets
- Experience in telesales or outbound sales environments
Benefits
Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
- 30% OTE Bonus
- Monday – Friday shift pattern
- Access to an online private GP 24/7 for you and your immediate family
- Market‑leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity and adoption leave – 18 weeks' full pay and 8 weeks' half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
- You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Sales Advisor in Walsall employer: EE Limited
Join BT and EE as a Sales Advisor, where you'll be part of a dynamic team dedicated to empowering small businesses across the UK. With a strong focus on employee growth, we offer tailored benefits, a supportive work culture, and a clear path for career progression in a fast-paced environment. Enjoy competitive earnings potential, flexible working arrangements, and access to market-leading perks that enhance your wellbeing and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Walsall
✨Tip Number 1
Get to know the company inside out! Research BT and EE, their values, and how they support SMEs. This will help you tailor your conversations and show that you're genuinely interested in helping small businesses grow.
✨Tip Number 2
Practice your sales pitch! Whether it's converting leads or upselling services, being confident and clear in your communication is key. Role-play with a friend or use a mirror to refine your approach before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of sales with us.
We think you need these skills to ace Sales Advisor in Walsall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight any sales achievements and relevant experience in a contact centre or retail environment to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for sales and how you can help small businesses grow. Be sure to mention why you want to join StudySmarter and what excites you about the role.
Showcase Your Communication Skills:Since strong communication is key in this role, make sure your application is clear and engaging. Use a friendly tone and demonstrate your ability to build trust and influence through your writing.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and benefits we offer!
How to prepare for a job interview at EE Limited
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and understand the products you'll be selling. Familiarise yourself with BT and EE's offerings, especially in mobile, connectivity, and digital services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and persuasively. You might want to prepare a few examples of how you've successfully built relationships or influenced decisions in past roles. This will demonstrate your ability to connect with customers and decision-makers.
✨Get Comfortable with CRM Systems
As you'll be using CRM systems to manage customer interactions, it’s a good idea to familiarise yourself with common CRM tools. If you have experience with any specific systems, be ready to discuss how you used them to track sales and manage pipelines effectively.
✨Prepare for Target-Driven Questions
Expect questions about how you handle targets and pressure. Think of specific instances where you met or exceeded sales goals, and be ready to share your strategies for staying motivated and focused in a fast-paced environment. This will show that you thrive under pressure and are results-oriented.
