At a Glance
- Tasks: Help UK SMEs thrive by selling EE Mobile & BT Broadband through inbound calls.
- Company: Join BT, a leading telecom company with a vibrant team culture.
- Benefits: Enjoy a competitive salary, generous leave, and world-class training opportunities.
- Other info: Diversity is valued; apply even if you don't meet every requirement!
- Why this job: Make a real impact in a fast-paced environment while building strong customer relationships.
- Qualifications: Customer-focused, creative, and excellent communication skills are essential.
The predicted salary is between 27835 - 27835 £ per year.
Location: Sunderland, Tyne And Wear
Salary: £27,835
Full Time Hours: 37.5 hours per week
Shifts: Monday-Friday 8am-7pm
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband.
Why this role matters
We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast‑paced, performance‑driven environment.
What you'll be doing
You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by inbound calls as part of a specific campaign in accordance with business requirements. You will need to be resilient, building a pipeline and responding to customer enquiries efficiently and appropriately following defined processes and procedures.
What skills you'll need
- Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
- Creative in approach to generating revenue.
- Excellent communication skills – ability to demonstrate, promote and sell.
- Be passionate, ambitious, resilient and driven in your career.
- Ability to build strong relationships with customers and colleagues at all levels.
Benefits
- BT Pension scheme, minimum 5% employee contribution, BT contribution 10%.
- Equal family leave from January 2025: 18 weeks at full pay, 8 weeks at half pay and 26 weeks at statutory rate for all parents.
- Enhanced women's health support: menopause symptoms, cancer screenings, period care, and more.
- 22 days annual leave (not including bank holidays), increasing with service.
- 24/7 private virtual GP appointments for UK colleagues.
- 2 weeks carer's leave.
- World-class training and development opportunities.
- Option to join BT Shares Savings scheme.
Don't Meet Every Single Requirement
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
Business Sale Advisor in Sunderland employer: EE Limited
BT is an exceptional employer located in Sunderland, offering a vibrant work culture that prioritises employee growth and development. With comprehensive benefits including a generous pension scheme, enhanced family leave, and world-class training opportunities, we foster an inclusive environment where every team member can thrive. Join us as a Business Sale Advisor and be part of a dynamic team that values resilience, creativity, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Business Sale Advisor in Sunderland
✨Tip Number 1
Get to know the company inside out! Research BT and its products, especially EE Mobile and BT Broadband. This will help you speak confidently about how you can contribute to their goals during your interview.
✨Tip Number 2
Practice your sales pitch! Since this role is all about selling, try role-playing with a friend or family member. Focus on how to handle objections and close the deal, just like you would with a customer.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Business Sale Advisor in Sunderland
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a Business Sales Advisor with us.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your customer-focused approach and sales achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be creative and specific about how you can contribute to our team and meet those revenue and customer satisfaction targets we care about.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at EE Limited
✨Know Your Product Inside Out
Before the interview, make sure you understand EE Mobile and BT Broadband products thoroughly. Familiarise yourself with their features, benefits, and any recent updates. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully met targets. Use specific examples that highlight your ability to build relationships and close deals. This will show the interviewer that you're not just a good fit for the role, but that you can excel in it.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will not only help you provide relevant answers but also demonstrate your customer-focused approach. Remember, effective communication is key in sales, so show them you can engage and respond thoughtfully.
✨Be Resilient and Positive
Sales can be tough, and resilience is crucial. Share examples of challenges you've faced in previous roles and how you overcame them. A positive attitude will resonate well with the interviewers, showing them that you're driven and ready to tackle any obstacles in this fast-paced environment.
