At a Glance
- Tasks: Help customers find the perfect EE products and services over the phone.
- Company: Join EE, a leading tech company focused on improving lives through technology.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 £ per year.
What's in it for you:
- Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market‑leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks' full pay and 8 weeks' half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
Responsibilities:
About the role: If you put customers at the heart of every decision, understand their needs, and help them find the right solution, this could be the perfect role for you. This fast‑paced, rewarding role lets your communication skills, adaptability, drive and determination help you succeed – and your results will be recognised and rewarded. At EE we harness technology to bring people together and improve lives. As part of the Merthyr Sales Team you’ll speak with customers over the phone, learn what matters most to them, build relationships, and match them with the perfect EE products and services. From the latest mobile technology to smart‑home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll bring energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or delivered great service, and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll provide training, tools and support to build your confidence and help you reach your targets. We understand that life doesn’t always follow a set schedule, so we offer flexible working, including the ability to plan your own breaks or bank time off so you never miss the moments that matter most. Bring your energy, curiosity, and ambition, and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Operator employer: EE Limited
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission for our Sales Operators in Merthyr. Our supportive work culture fosters personal and professional growth, with extensive career development opportunities, flexible working arrangements, and generous family leave policies. Join us to make a meaningful impact while enjoying unique benefits like 24/7 access to a private GP and significant discounts on products.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Sales Operator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to showcase your communication skills. Prepare a quick summary of your experience and how it aligns with what EE is looking for.
✨Tip Number 3
Stay active on social media! Follow EE and engage with their posts. This shows your interest in the company and can help you stay updated on any job openings or events they might be hosting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that Sales Operator position.
We think you need these skills to ace Sales Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Operator role. Highlight any previous customer service or sales experience, and don’t forget to mention your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Achievements:When filling out your application, be sure to include specific examples of how you've met targets or delivered excellent service in past roles. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll get all the info you need about the role and our company!
How to prepare for a job interview at EE Limited
✨Know Your Stuff
Before the interview, make sure you understand EE's products and services inside out. Familiarise yourself with their latest mobile technology and smart-home solutions. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Communication Skills
As a Sales Operator, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to demonstrate how you'd handle calls and build relationships.
✨Highlight Your Achievements
Prepare specific examples from your past roles where you've met targets or delivered exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Emphasise Team Collaboration
EE values teamwork, so be ready to discuss how you've collaborated with others in previous jobs. Share instances where you’ve shared ideas or celebrated successes with your team, showing that you can contribute positively to their culture.
