Retail Advisor

Retail Advisor

Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find the right products, and build lasting relationships.
  • Company: Join EE, a vibrant company that values individuality and connection.
  • Benefits: Earn Β£13.12 p/h plus uncapped commission, with discounts on EE & BT products.
  • Why this job: Bring your personality to work and make a real impact in customer service.
  • Qualifications: No specific experience needed; just a curious mindset and great communication skills.
  • Other info: Enjoy a supportive team culture and opportunities for career growth.

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn\’t just a trait, it\’s a superpower. Whether you\’ve navigated life\’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we\’re looking for. Adaptability is key. In a world that\’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you\’ll fit right in. You don\’t need retail experience – just the drive to succeed and the confidence to be yourself. We\’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you\’ll find more than just a job – you\’ll find a team that values your resilience, supports your growth, and celebrates your success.

  • Β£13.12 per hour + on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer\’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

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Retail Advisor employer: EE Limited

EE is an exceptional employer that values individuality and fosters a supportive work culture in Droitwich, Worcestershire. With a competitive starting salary, uncapped commission opportunities, and a commitment to employee development, we empower our Retail Advisors to thrive both personally and professionally. Our team-oriented environment, coupled with benefits like travel loans and volunteering days, ensures that you can make a meaningful impact while enjoying a rewarding career with us.
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Contact Detail:

EE Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Advisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.

✨Tip Number 2

Practice your people skills! Since this role is all about building relationships, think of examples from your life where you've successfully connected with others. Share these stories during your interview to highlight your transferable skills.

✨Tip Number 3

Be yourself! EE values individuality, so don’t be afraid to let your personality shine through. Authenticity can set you apart from other candidates and help you make a lasting impression.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at EE.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Resilience
Adaptability
Curiosity
Relationship Building
Teamwork
Sales Skills

Some tips for your application 🫑

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off what makes you unique. Remember, it’s all about making connections with our customers.

Highlight Your Skills: Even if you don’t have direct retail experience, think about the skills you've gained from other areas of your life. Whether it's resilience from family life or problem-solving from past jobs, we want to know how these can help you in the Retail Advisor role.

Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the listing and relate your experiences to the responsibilities mentioned. This shows us that you’ve done your homework and are genuinely interested in the role.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need right there. Plus, it helps us keep track of your application better!

How to prepare for a job interview at EE Limited

✨Show Your Personality

Since this role is all about connecting with customers, let your personality shine through during the interview. Be genuine and approachable; it’s important to show that you can build relationships, just like you would with customers in the store.

✨Prepare for Situational Questions

Expect questions that ask how you’ve handled challenging situations in the past. Think of examples from your life, whether it’s from work, family, or other experiences. This will demonstrate your resilience and ability to navigate tough scenarios, which are key skills for a Retail Advisor.

✨Research EE and Its Culture

Familiarise yourself with EE’s values and culture. Understanding what makes them unique will help you align your answers with their expectations. Plus, it shows that you’re genuinely interested in being part of their team.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or the team culture. This not only shows your enthusiasm for the role but also helps you gauge if it’s the right fit for you.

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