At a Glance
- Tasks: Help customers connect with the right solutions in a fast-paced retail environment.
- Company: Join EE, a vibrant company that celebrates individuality and customer connections.
- Benefits: Earn £13.66 per hour plus commission, with amazing discounts and career development.
- Other info: Flexible shifts, volunteering days, and support for your career growth.
- Why this job: Be the face of our brand and make a real impact on customers' lives.
- Qualifications: No retail experience needed; just bring your resilience and adaptability.
The predicted salary is between 27000 - 29000 € per year.
About EE and the Retail Advisor role
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast‑paced, customer‑focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Responsibilities
Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience – just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
Qualifications
Resilience is essential; the ability to adapt to a constantly changing environment and learn quickly is key. You must be able to work with flexibility, including across 2‑3 days a week, and shift patterns can change based on store demand.
Pay and Benefits
- £13.66 per hour + on‑target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family
- Market‑leading paid carer's leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.
Retail Advisor in Liverpool employer: EE Limited
At EE, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. As a Retail Advisor, you'll enjoy competitive pay, extensive training, and numerous benefits including market-leading family leave and career development opportunities, all while working in a supportive environment that encourages personal growth and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching EE and what they stand for. Understanding their values and mission will help you connect better during your conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since the Retail Advisor role is all about connecting with customers, try role-playing different scenarios with friends or family. This will help you feel more confident when it comes to building those genuine relationships in-store.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past where you've had to stay calm under pressure or adapt to change. Sharing these stories will demonstrate your resilience and ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Retail Advisor in Liverpool
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off what makes you unique. Remember, individuality is celebrated here at EE!
Highlight Your Skills:Focus on the skills that align with the Retail Advisor role. Talk about your ability to connect with people, stay calm under pressure, and adapt to change. We’re looking for those qualities that will help you thrive in our fast-paced environment.
Show Your Drive:We love candidates who are eager to learn and succeed. Make sure to express your motivation and willingness to grow within the company. Let us know how you plan to bring energy and empathy to our customers!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we see your application and get you started on your journey with us at EE. We can’t wait to hear from you!
How to prepare for a job interview at EE Limited
✨Show Your Unique Self
EE values individuality, so don’t be afraid to let your personality shine through during the interview. Share personal stories that highlight your adaptability and resilience, as these qualities are essential for the Retail Advisor role.
✨Demonstrate Customer Connection
Prepare examples of how you've built genuine relationships in past roles or situations. Think about times when you’ve helped someone find a solution or made their day better – this will show your ability to connect with customers effectively.
✨Stay Calm Under Pressure
Since the role requires working in a fast-paced environment, practice answering situational questions that may arise under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about team dynamics, training opportunities, or how success is measured in the Retail Advisor position. This demonstrates your enthusiasm and commitment to the role.
