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- Tasks: Engage with customers over the phone and match them with the best EE products.
- Company: Join EE Limited, a leading telecom company focused on customer satisfaction.
- Benefits: Starting salary of £26,166, rising to £26,738, plus private healthcare and career support.
- Other info: Full-time role with opportunities for career growth in a supportive environment.
- Why this job: Make a difference by helping customers find the right solutions for their needs.
- Qualifications: Customer-oriented mindset and excellent communication skills required.
The predicted salary is between 26166 - 26738 £ per year.
EE Limited is seeking a customer-oriented individual for a full-time permanent role in their Darlington Sales Team. You'll engage with customers over the phone, understanding their needs and matching them with suitable EE products and services.
The position offers a starting salary of £26,166.00, rising to £26,738.00 after 8 months, along with various benefits including private healthcare options, maternity and paternity leave, and career development support.
Additionally, it is a regulated role subject to a bankruptcy check.
Customer-First Phone Sales Specialist in Kent employer: EE Limited
Contact Detail:
EE Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-First Phone Sales Specialist in Kent
✨Tip Number 1
Get to know EE's products inside out! When you’re on the phone with customers, being able to match their needs with the right service is key. So, dive into the details and be ready to impress!
✨Tip Number 2
Practice your phone skills! Role-play with a friend or family member to get comfortable with handling different customer scenarios. The more you practice, the more confident you'll sound when it counts.
✨Tip Number 3
Show off your customer-first attitude! During interviews, share examples of how you've gone above and beyond for customers in the past. This will highlight your dedication and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer-First Phone Sales Specialist in Kent
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to meet customer needs, so share specific examples that demonstrate your customer-first mindset.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention EE products and services you’re familiar with and how you can help customers find the right fit.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your enthusiasm for joining our Darlington Sales Team right from the start!
How to prepare for a job interview at EE Limited
✨Know Your Products
Before the interview, make sure you’re familiar with EE's products and services. This will help you demonstrate your customer-first approach by showing how you can match their offerings to potential customers' needs.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It’s crucial for a role that involves understanding customer needs over the phone.
✨Showcase Your Communication Skills
Since this role is all about engaging with customers over the phone, be prepared to showcase your communication skills. Use clear, concise language and maintain a friendly tone throughout the interview to reflect how you would interact with customers.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess your customer service skills. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to meet their needs. This will highlight your suitability for a customer-oriented role.