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For Companies At a Glance
- Tasks: Engage with customers over the phone and match them with the best EE products.
- Company: Join EE Limited, a leading telecom company focused on customer satisfaction.
- Benefits: Starting salary of £26,166, rising to £26,738, plus private healthcare and career support.
- Other info: Full-time role with opportunities for career growth in a supportive environment.
- Why this job: Make a difference by helping customers find the right solutions for their needs.
- Qualifications: Customer-oriented mindset and excellent communication skills required.
The predicted salary is between 26166 - 26738 £ per year.
EE Limited is seeking a customer-oriented individual for a full-time permanent role in their Darlington Sales Team. You'll engage with customers over the phone, understanding their needs and matching them with suitable EE products and services.
The position offers a starting salary of £26,166.00, rising to £26,738.00 after 8 months, along with various benefits including private healthcare options, maternity and paternity leave, and career development support.
Additionally, it is a regulated role subject to a bankruptcy check.
Customer-First Phone Sales Specialist employer: EE Limited
Contact Detail:
EE Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-First Phone Sales Specialist
✨Tip Number 1
Get to know EE's products inside out! When you’re on the phone with customers, being able to match their needs with the right service is key. So, dive into the details and be ready to impress!
✨Tip Number 2
Practice your phone skills! Role-play with a friend or family member to get comfortable with handling different customer scenarios. The more you practice, the more confident you'll sound when it counts.
✨Tip Number 3
Show off your customer-first attitude! During interviews, share examples of how you've gone above and beyond for customers in the past. This will highlight your dedication and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer-First Phone Sales Specialist
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to meet customer needs, so share specific examples that demonstrate your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention EE products and services you’re familiar with to show us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your key achievements.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at EE Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Active Listening
As a Customer-First Phone Sales Specialist, listening is key. During the interview, demonstrate your active listening skills by summarising what the interviewer says and responding thoughtfully. This will highlight your customer-oriented approach.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a sales call. Practise common scenarios where you identify customer needs and suggest appropriate solutions. This will showcase your ability to connect with customers over the phone.
✨Show Enthusiasm for Customer Service
EE Limited values a customer-first attitude. Be ready to share examples from your past experiences where you went above and beyond for a customer. This will illustrate your commitment to providing excellent service and align with the company’s values.