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- Tasks: Lead and develop a dynamic team while ensuring customers feel at home.
- Company: Join a leading retail brand with a focus on growth and development.
- Benefits: Competitive salary, healthcare, 50% mobile discount, and flexible working options.
- Other info: Exceptional career progression opportunities and exciting prizes to win.
- Why this job: Make a real impact in a role that could lead to store ownership.
- Qualifications: Experience in coaching teams and driving customer service results.
The predicted salary is between 30000 - 40000 £ per year.
From wowing customers to nurturing colleagues, this is a role where you can make a difference and develop the skills needed to one day own a store. As one of our Assistant Store Managers you will make our customers feel comfortable and your team feel right at home.
What you'll do:
- Lead, engage and develop your team of tech‑whizzes and people pros.
- Empower that team to reach their ambitious targets.
- Create an environment where every customer feels at ease.
- Support the Store Manager with the day‑to‑day running of the store.
Qualifications:
- Have some experience of coaching and building capability in a team.
- Have an ability to lead teams to strong commercial and customer results.
- Have some experience of managing your store in the Store Manager’s absence.
- Have experience of driving customer service in a sales and service environment.
- Be self‑motivated and proactive.
- Possess an ability to set and carry out long‑term plans.
- Have established coaching and development skills.
Job offer:
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme.
- Competitive salary.
- Competitive healthcare and BT share plans.
- 50% discount on an EE mobile package (30% for Friends and Family).
- 25 days’ holiday (pro‑rata) with the opportunity to buy an additional 5 days, plus your birthday off.
- Flexible working options – part‑time hours and other flexibility.
- Emergency time off for dependants, generous maternity and paternity leave.
- Chance to win once‑in‑a‑lifetime all‑expense‑paid trips and prizes.
Legal and compliance:
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.
Assistant Manager in Cradley Heath employer: EE Limited
Contact Detail:
EE Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cradley Heath
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with leading teams and driving customer service. We want to hear your stories!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak, let your enthusiasm shine through. We love candidates who are excited about making a difference in our stores.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Assistant Manager in Cradley Heath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about leading a team and creating a fantastic customer experience. Share specific examples that highlight your passion for retail and team development!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your coaching experience and any times you've led a team to success. We love seeing how your skills align with what we’re looking for, so don’t hold back on those relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to elaborate on your leadership style and how you’ve driven customer service in previous roles. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at EE Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the company's values and how they relate to customer service and team development. This will help you demonstrate your passion for the position.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about times when you coached someone to success or resolved a conflict. This will show that you have the experience needed to empower your future team.
✨Engage with the Interviewer
Interviews are a two-way street! Prepare some thoughtful questions about the store's culture and the team dynamics. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Demonstrate Customer Focus
Since customer service is key in this role, be prepared to discuss how you've driven customer satisfaction in previous positions. Share any metrics or feedback that highlight your success in creating a welcoming environment for customers.