At a Glance
- Tasks: Help small businesses grow by converting leads and building strong customer relationships.
- Company: Join a leading telecom company with a focus on innovation and growth.
- Benefits: Tailored benefits, competitive bonus, flexible working hours, and health support.
- Other info: Dynamic team environment with a focus on personal and professional development.
- Why this job: Kickstart your sales career with real earning potential and opportunities for progression.
- Qualifications: Sales experience, strong communication skills, and a positive mindset.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for ambitious, target-driven sales professionals to join our SME Acquisition or Customer Success teams, helping small businesses across the UK grow with BT and EE. If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression.
What you will be doing
You’ll be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross‑selling across mobile, connectivity and digital services. You’ll manage a portfolio of SME customers, build relationships with business owners and decision‑makers, and use outbound activity to identify needs and match the right solutions. You’ll keep CRM systems accurate and follow best practice, working in a target‑driven environment to achieve sales, revenue and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth.
Team focus
- Acquisition – Primarily focused on new business sales, targeting smaller SME Business customers (0‑49 employees) with a strong emphasis on outbound activity and pipeline generation.
- Customer Success – More relationship‑led, with a broader focus on ongoing account management. This includes retention, upsell, and growth of existing customers, alongside some new business activity for customers of 10‑100 employees.
What skills you'll need to succeed
- Experience in a sales environment (contact or retail)
- Strong communication skills with the ability to sell, influence and build trust
- Confidence using CRM systems and digital tools
- A positive, coachable mindset with a willingness to learn
Desirable skills
- Proven track record of hitting or exceeding sales targets
- Experience in telesales or outbound sales environments
Benefits
Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
- 30% OTE Bonus
- Monday – Friday shift pattern
- Access to an online private GP 24/7 for you and your immediate family
- Market‑leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity and adoption leave – 18 weeks' full pay and 8 weeks' half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
- You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Sales Advisor in Birmingham employer: EE Limited
At BT and EE, we pride ourselves on being an exceptional employer that champions the growth and success of our employees. With a vibrant work culture that fosters ambition and collaboration, we offer tailored benefits to support your wellbeing and career progression, including a competitive bonus structure and access to a range of health services. Join us in a dynamic contact centre environment where your sales skills can flourish, and enjoy the opportunity to build meaningful relationships with small businesses across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Advisor role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Practice makes perfect! Before you step into an interview, rehearse your sales pitch. Think about how you can showcase your experience in hitting targets and building relationships. We want to see that confidence shine through!
✨Tip Number 3
Be proactive! Don’t just wait for job alerts. Regularly check our website for new openings and apply directly. The sooner you get your application in, the better your chances of landing that dream role with us.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Sales Advisor position.
We think you need these skills to ace Sales Advisor in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales achievements and any relevant experience in a contact centre or retail environment. We want to see how you can contribute to our SME teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and how you can help small businesses grow. Be sure to mention your confidence with CRM systems and your positive mindset – we love that!
Showcase Your Sales Skills:In your application, don’t just list your skills; demonstrate them! Share specific examples of how you've hit or exceeded sales targets in the past. This will show us that you’re not just talk but can walk the walk too.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at EE Limited
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and understand the products you'll be selling. Familiarise yourself with BT and EE's offerings, especially in mobile, connectivity, and digital services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and persuasively. Consider doing mock interviews with a friend or family member to refine your pitch and ensure you can build rapport quickly, just like you would with potential customers.
✨Demonstrate Your Target-Driven Mindset
Be prepared to discuss your past sales achievements and how you've met or exceeded targets. Use specific examples to illustrate your success and show that you thrive in a fast-paced environment. This will help the interviewers see you as someone who can contribute to their goals.
✨Get Familiar with CRM Systems
Since you'll be using CRM systems in this role, it’s a good idea to highlight any experience you have with them. If you’re not familiar with a specific system, do a bit of research beforehand. Showing that you’re tech-savvy and willing to learn will definitely work in your favour.
