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- Tasks: Lead and develop a dynamic team while ensuring customers feel at home.
- Company: Join a leading retail brand with a focus on growth and development.
- Benefits: Competitive salary, healthcare, 50% mobile discount, and flexible working options.
- Other info: Enjoy generous holiday, emergency time off, and exciting prize opportunities.
- Why this job: Make a real impact in a role that offers exceptional career progression.
- Qualifications: Experience in coaching teams and driving customer service results.
The predicted salary is between 30000 - 40000 £ per year.
From wowing customers to nurturing colleagues, this is a role where you can make a difference and develop the skills needed to one day own a store. As one of our Assistant Store Managers you will make our customers feel comfortable and your team feel right at home.
What you'll do:
- Lead, engage and develop your team of tech‑whizzes and people pros.
- Empower that team to reach their ambitious targets.
- Create an environment where every customer feels at ease.
- Support the Store Manager with the day‑to‑day running of the store.
Qualifications:
- Have some experience of coaching and building capability in a team.
- Have an ability to lead teams to strong commercial and customer results.
- Have some experience of managing your store in the Store Manager’s absence.
- Have experience of driving customer service in a sales and service environment.
- Be self‑motivated and proactive.
- Possess an ability to set and carry out long‑term plans.
- Have established coaching and development skills.
Job offer:
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme.
- Competitive salary.
- Competitive healthcare and BT share plans.
- 50% discount on an EE mobile package (30% for Friends and Family).
- 25 days’ holiday (pro‑rata) with the opportunity to buy an additional 5 days, plus your birthday off.
- Flexible working options – part‑time hours and other flexibility.
- Emergency time off for dependants, generous maternity and paternity leave.
- Chance to win once‑in‑a‑lifetime all‑expense‑paid trips and prizes.
Legal and compliance:
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.
Assistant Manager employer: EE Limited
Contact Detail:
EE Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the role of Assistant Manager, especially in coaching and leading teams.
✨Tip Number 3
Show your passion for customer service during interviews. Share specific examples of how you've made customers feel at ease and how you’ve driven results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've empowered others and driven results, so share specific examples that showcase your coaching and development skills.
Customer-Centric Approach: Remember, this role is all about making customers feel at ease. In your application, emphasise your experience in customer service and how you've created a welcoming environment in previous roles. We love to hear about your successes in driving customer satisfaction!
Be Proactive and Self-Motivated: We’re looking for someone who takes initiative! In your written application, mention times when you've been proactive in your work or taken the lead on projects. This will show us that you’re ready to support the Store Manager and manage the store effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team culture.
How to prepare for a job interview at EE Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the company’s values and how they relate to customer service and team development. This will help you demonstrate your passion and alignment with their goals.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about times when you’ve coached colleagues or driven results in a sales environment. Highlighting these experiences will show that you have what it takes to empower and develop your future team.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare some thoughtful questions about the store's culture and the team dynamics. This not only shows your interest but also gives you insight into whether this is the right fit for you.
✨Demonstrate Your Customer Focus
Since customer service is key in this role, be prepared to discuss how you would create a welcoming environment for customers. Share any relevant experiences where you’ve gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.