At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company that values flexibility and personal growth.
- Benefits: Starting salary of £26,116, bonuses, 24/7 online GP access, and generous family leave.
- Other info: Flexible scheduling, occasional home working, and opportunities for career development.
- Why this job: Perfect for confident communicators who love building relationships and making a difference.
- Qualifications: Strong communication skills and a knack for relationship building are essential.
The predicted salary is between 26116 - 26738 € per year.
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience in building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. We offer the ability to schedule your own breaks and banking time, and the option of occasional home working.
Responsibilities
- Talk to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
Qualifications
- Confident communicator who enjoys asking questions and getting to know people.
- Strong relationship building skills, such as negotiating mealtime meltdowns with family or handling other daily interactions.
- Ability to learn and talk confidently about our products and services.
Benefits
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market‑leading paid carer's leave, up to 2 weeks off for carers to support colleagues who are caring for disabled, ill, or elderly family or friends.
- Family Leave – Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products, including Mobile and Broadband, saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and will support you in achieving the career you want.
- Season Ticket Travel Loan – funding upfront to pay for travel to and from work.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
Working Conditions
- Flexibility in scheduling, including the option of occasional home working.
- Opportunity to schedule your own breaks and banking time.
Sales Advisor in Truro employer: Ee Contact Centres
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal place for Sales Advisors to thrive. With a strong focus on personal development, competitive salaries, and generous family leave policies, we empower our team members to balance their professional and personal lives while enjoying substantial discounts on our products. Join us in a supportive work culture where your growth is nurtured, and you can make a meaningful impact on customers' digital experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. Ask them to throw some tricky questions your way so you can practice thinking on your feet.
✨Tip Number 3
Show off your relationship-building skills! During your interview, share examples from your life where you've successfully built rapport or resolved conflicts. This will demonstrate that you have what it takes to connect with customers.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're keen on joining the team at EE!
We think you need these skills to ace Sales Advisor in Truro
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show off your unique style and experiences.
Highlight Your Skills:Make sure to emphasise your relationship-building skills and any relevant experiences. Whether it's negotiating with family or chatting with friends, these skills are super important for a Sales Advisor role!
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention how your experiences relate to enhancing customers' digital lives – it’ll make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Ee Contact Centres
✨Know Your Products
Before the interview, take some time to familiarise yourself with EE's products and services. This will help you speak confidently about how they can enhance customers' digital lives, which is a key part of the role.
✨Showcase Your Communication Skills
Since this role requires strong communication skills, practice talking about your experiences in building relationships. Think of examples where you've successfully navigated conversations, whether it's negotiating with family or helping friends.
✨Emphasise Flexibility
Highlight your ability to adapt to different situations. Discuss how you manage your time and commitments, especially if you have experience balancing work and personal life. This aligns well with the flexible nature of the role.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. This shows your interest in the role and helps you understand more about the company culture and support systems in place for employees.
