At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join a supportive team at EE, known for its flexible work culture.
- Benefits: Starting salary of £26,116, bonuses, online GP access, and generous family leave.
- Other info: Enjoy a great team culture and opportunities for career growth.
- Why this job: Use your people skills to make a real difference while earning uncapped commission.
- Qualifications: Confident communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 £ per year.
Start Date: 06/07/2026
Shift Pattern: Full time
Why this job matters
If you are a confident talker who enjoys asking questions and getting to know people, this could be the role for you. You may have a wealth of life experience and building relationships, or perhaps negotiating mealtime meltdowns with your family is a daily occurrence. If so, your transferable skills can help you succeed in a sales advisor role with EE. We’ll give you training to talk confidently about all our products and services. We don’t do hard sales. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support you in being successful, ensuring you can manage appointments and care for your family in emergencies. We give you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.
What's in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off to support colleagues caring for family, friends who are disabled, ill, or elderly.
- Family Leave – equalised maternity, paternity, and adoption leave: 18 weeks full pay and 8 weeks half‑pay in the first year, regardless of how you choose to grow your family.
- Huge discounts on EE & BT products, including Mobile and Broadband – saving you hundreds of pounds a year.
- Support in carving your own career path. We are passionate about developing our people and will help you achieve the career you want.
- Season Ticket Travel Loan – funding to pay for travel to and from work up front, making a difference where it counts.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
- Great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for?
Customer Service Representative - Uncapped Commission (Threemilestone) in Wadebridge employer: Ee & Bt
At EE, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment in Truro that prioritises your well-being and career growth. With competitive salaries, generous family leave policies, and a strong emphasis on employee development, we empower our team members to thrive both personally and professionally. Join us to enjoy a vibrant team culture, meaningful community engagement opportunities, and the chance to make a real impact in enhancing customers' digital lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Uncapped Commission (Threemilestone) in Wadebridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your transferable skills! Whether it's negotiating with family or handling tricky situations, think about how these experiences can relate to the role. Be ready to share examples during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Representative - Uncapped Commission (Threemilestone) in Wadebridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we’re looking for confident talkers who can connect with people.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your transferable skills, especially those that show your ability to build relationships and handle conversations. This will help us see how you fit into our team!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if needed, and make sure your key skills and experiences stand out. We appreciate clarity as much as creativity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Ee & Bt
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it’s negotiating with family or helping friends, highlight those experiences to showcase your transferable skills.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing the questions but engaging with them. Ask follow-up questions to show that you’re genuinely interested in understanding the needs of customers.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through. Share your unique experiences and how they’ve shaped your approach to customer service. Remember, they want to see the real you!
