Apprentice Customer Service Advisor (Permanent)
Location: North Yorkshire, North East England, UK, YO7 1PL
Application Deadline: 2026-02-17
Job Type: Full time, Permanent
Join our multi award winning Apprenticeship scheme and you\'ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team, you\'ll be talking over the phone to customers with all sorts of broadband tech‑related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership; you\'ll be there for the customer supporting them all the way.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting‑edge mobile network. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we\'ll be right there and will do everything we can to help you get to where you want to be. We\'re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels.
Benefits
- Huge discounts on EE & BT products including your Mobile and Broadband, saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Childcare vouchers
- Gym membership discounts
- Discounts off attractions for the family all year round
- Free parking on our sites, subsidised canteen, free tea and coffee, and even a concierge
