At a Glance
- Tasks: Engage customers and discuss products to enhance their digital lives without hard sales tactics.
- Company: Join EE & BT, a leader in customer engagement and digital solutions.
- Benefits: Enjoy flexible scheduling, competitive salary, 24/7 healthcare access, and product discounts.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while earning uncapped commission.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Ee & Bt is looking for a Call Centre Operator with a focus on customer engagement in Truro, UK. The role involves discussing products and services to enhance customers' digital lives, without hard sales tactics.
The successful candidate will enjoy a competitive starting salary, flexible scheduling, and a variety of benefits including:
- 24/7 access to healthcare
- Generous family leave
- Discounts on EE & BT products
Sales Advisor - Call Centre (Uncapped Commission) employer: Ee & Bt
At Ee & Bt, we pride ourselves on being an excellent employer that values our employees' well-being and professional growth. Located in Truro, UK, we offer a supportive work culture with flexible scheduling, competitive salaries, and a comprehensive benefits package that includes 24/7 healthcare access and generous family leave. Join us to be part of a team that is dedicated to enhancing customers' digital lives while enjoying uncapped commission opportunities and exclusive discounts on our products.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Call Centre (Uncapped Commission)
✨Tip Number 1
Get to know the company! Research EE & BT's products and services so you can chat confidently about how they enhance customers' digital lives. This will show you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer engagement, try role-playing with a friend or family member. Focus on being friendly and informative without coming off as pushy.
✨Tip Number 3
Be prepared for common interview questions! Think about how you would handle different customer scenarios and be ready to share examples from your past experiences that highlight your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Advisor - Call Centre (Uncapped Commission)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to customise your application for the Sales Advisor role. Highlight your experience in customer engagement and how you can enhance customers' digital lives. We love seeing how you connect your skills to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially in a call centre environment. Avoid jargon and make sure your key points are easy to spot.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Ee & Bt
✨Know the Products Inside Out
Before your interview, make sure you’re familiar with EE & BT's products and services. This will help you discuss how they can enhance customers' digital lives, showing that you’re genuinely interested in helping them rather than just making a sale.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you successfully engaged with customers. Highlight how you built rapport and addressed their needs without using hard sales tactics, as this aligns perfectly with what the company is looking for.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions, which shows you value their input and are ready to engage with customers in the same way.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the role or the company culture. This shows your enthusiasm and helps you determine if the company is the right fit for you. For example, ask about how they support their employees in achieving work-life balance.
