At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive team culture.
- Benefits: Starting salary of £26,116, flexible hours, and generous leave policies.
- Other info: Enjoy career development opportunities and a vibrant team environment.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicators with a knack for building relationships are encouraged to apply.
The predicted salary is between 26116 - 26738 £ per year.
Start Date - 06/07/2026. Shift Pattern is Full Time.
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'.
The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or have to look after your family in an emergency. We offer the opportunity to schedule your own breaks and banking time, and occasional home working.
What's in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill or elderly.
- Family Leave – Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path; we are passionate about developing our people and will support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for travel to and from work up front.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
- On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for?
Customer Service Representative - Uncapped Commission (Threemilestone) in Ringwood employer: Ee & Bt
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal place for Customer Service Representatives in Threemilestone. With a competitive salary structure, generous family leave policies, and a strong commitment to personal development, employees are empowered to thrive both professionally and personally. The supportive team culture, combined with unique benefits like online GP access and volunteering days, ensures that every team member feels valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Uncapped Commission (Threemilestone) in Ringwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your flexibility! Make sure to highlight any experiences where you've adapted to changing situations. EE values support and understanding, so let them know you're ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Customer Service Representative - Uncapped Commission (Threemilestone) in Ringwood
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role.
Tailor Your Application:Make sure to customise your application for the Customer Service Representative role. Highlight any relevant skills or experiences that show how you can enhance our customers' digital lives and fit into our team culture.
Show Your Enthusiasm:We love seeing passion in applications! Make it clear why you’re excited about this role and how you can contribute to our Sales Team. A little enthusiasm goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Ee & Bt
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you feel confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about talking to customers, be ready to demonstrate your communication skills. Think of examples from your life where you've successfully built relationships or resolved conflicts. This will show that you have the transferrable skills they’re looking for.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through. Share your experiences and how they’ve shaped your approach to customer service. Remember, they want to see the real you!
✨Ask Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process or how they support career development. It’s a great way to engage with your interviewer!
