At a Glance
- Tasks: Help customers find the right solutions and build lasting relationships.
- Company: Join a dynamic team at Saint Nicholas Arcades with a focus on customer satisfaction.
- Benefits: Great salary, uncapped commission, flexible hours, and generous family leave.
- Other info: Enjoy volunteering days and tailored training to boost your confidence.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 £ per year.
Location: Hesketh Bank, Lancashire, UK, PR4 6
Start Date: 06/07/2026
What's in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off to support colleagues caring for disabled, ill, or elderly family or friends.
- Family Leave – equalised maternity, paternity, and adoption leave: 18 weeks full pay and 8 weeks half pay in the first year, whichever you choose to grow your family.
- Huge discounts on EE & BT products including mobile and broadband – saving you hundreds of pounds each year.
- Support in carving your own career path – we are passionate about developing our people.
- Season Ticket Travel Loan – funds to pay for travel to and from work up front.
- Volunteering days – give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
- On-target commission available.
About the role
Put customers at the heart of every decision, understand their needs, and help them find the right solution. This fast‑paced, rewarding role rewards strong communication, adaptability, drive, and determination. You will speak with customers over the phone, learn what matters most to them, build relationships, and match them with the perfect EE products and services – from mobile tech to smart home solutions and insurance protection. Every call is an opportunity to make a genuine difference. We provide tailored training, tools, and support to build your confidence and achieve targets. Flexibility is valued: plan your own breaks, bank time off, and work around life's schedule. Take responsibility for delivering results and collaborate with your team to celebrate success.
What Are You Waiting For? If you think you'd be a great fit, reach out to start the conversation.
Customer Service Representative - Uncapped Commission (Saint Nicholas Arcades) in Preston employer: Ee & Bt
Join a dynamic team at our Hesketh Bank location, where we prioritise customer satisfaction and employee well-being. With competitive salaries, generous family leave policies, and a commitment to personal development, we foster a supportive work culture that encourages growth and flexibility. Enjoy unique benefits like uncapped commission, access to healthcare, and opportunities to give back to the community, making this an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Uncapped Commission (Saint Nicholas Arcades) in Preston
✨Tip Number 1
Get to know the company! Research Saint Nicholas Arcades and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Representative, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local job fairs. Building connections can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Saint Nicholas Arcades.
We think you need these skills to ace Customer Service Representative - Uncapped Commission (Saint Nicholas Arcades) in Preston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Representative role. Highlight your communication skills and any experience you have in customer service, as these are key to impressing us!
Show Your Passion:Let your enthusiasm shine through! We want to see why you're excited about this role and how you can contribute to our team. Share specific examples of how you've put customers first in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ee & Bt
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their products and services, especially those related to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully resolved customer issues or built relationships, demonstrating your ability to connect with customers.
✨Demonstrate Adaptability
This role requires flexibility and the ability to adapt to changing situations. Be prepared to discuss times when you've had to think on your feet or adjust your approach to meet a customer's needs. Highlighting your adaptability will show that you're ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
