At a Glance
- Tasks: Engage with customers, assess their needs, and recommend products to enhance their digital lives.
- Company: Join a supportive team at EE with a meaningful culture.
- Benefits: Competitive salary, uncapped commission, flexible work options, and career development support.
- Other info: Enjoy 24/7 online GP access and generous leave policies.
- Why this job: Make a real impact by helping customers while enjoying a flexible work environment.
- Qualifications: Confident communication skills and a passion for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
Location: Park Bottom, Cornwall, UK, TR15 3
Start Date: 06/07/2026
Shift Pattern: Full Time
Why this job matters
If you're a confident talker who enjoys asking questions and getting to know people, this could be the role for you. You can use your experience in building relationships and daily negotiation skills to excel as a sales advisor with EE. We provide training so you can confidently talk about our products and services. The role involves calling customers to discuss how we can enhance their digital lives and recommend the right products. We do not focus on hard sales. The position offers flexibility; you can schedule breaks and have the option to work from home occasionally.
Responsibilities
- Conduct phone conversations with customers, assessing their needs and recommending appropriate products.
- Maintain accurate call records and ensure customer satisfaction.
- Meet performance targets set by management while adhering to company policies.
- Work collaboratively with the sales team to achieve collective goals.
What's in it for you?
- Competitive starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – 24/7 access via telephone or video for you and your family, fully funded.
- Market-leading paid carer's leave, up to 2 weeks for carers supporting family or friends with disabilities, illness or age.
- Equalised maternity, paternity and adoption leave: 18 weeks full pay and 8 weeks half pay during the first year.
- Large discounts on EE & BT products including Mobile and Broadband.
- Career development support – we help you build a lasting career.
- Season Ticket Travel Loan – advance funds for commuting costs.
- Volunteering days to support your local community.
- Optional Private Healthcare and Dental coverage.
Join a supportive team with meaningful culture and tailored training to help you succeed in a flexible environment.
Customer Service Advisor - Uncapped Commission (Threemilestone) in Pool employer: Ee & Bt
At EE, we pride ourselves on being an excellent employer, offering a supportive and flexible work environment in Threemilestone, Cornwall. Our commitment to employee growth is evident through tailored training programmes and career development support, alongside competitive salaries and generous benefits such as 24/7 online GP access and substantial discounts on our products. Join us to be part of a meaningful culture where your contributions are valued and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission (Threemilestone) in Pool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you tailor your conversation and show that you're genuinely interested in how you can enhance customers' digital lives.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of phone conversations, try role-playing with a friend or family member. Focus on asking questions and actively listening to their responses – it’s all about building that rapport!
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past where you've successfully built relationships or negotiated. These stories will help you stand out and demonstrate your suitability for the Customer Service Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission (Threemilestone) in Pool
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences make you a great fit.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for in a Customer Service Advisor!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make your points easy to read and avoid jargon. A well-structured application helps us understand your qualifications quickly and effectively.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Ee & Bt
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you confidently discuss how they can enhance customers' digital lives. A little research goes a long way!
✨Practice Your People Skills
Since this role is all about building relationships, practice your conversational skills. Think of some questions you might ask customers to get to know them better. Show that you’re genuinely interested in their needs.
✨Showcase Your Flexibility
Highlight your ability to adapt to different situations. Since the job offers flexibility, mention any past experiences where you successfully adjusted to changing circumstances or worked from home.
✨Be Target-Driven
Prepare to discuss how you’ve met performance targets in previous roles. Share specific examples that demonstrate your ability to work collaboratively with a team to achieve goals, as this is key for success in this position.
