At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Starting salary of £26,116, bonuses, online GP access, and generous family leave.
- Other info: Great team culture with tailored training and career development opportunities.
- Why this job: Use your people skills to make a real difference while enjoying flexibility and growth.
- Qualifications: Confident communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 £ per year.
Start Date - 06/07/2026. Shift Pattern is Full Time.
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'.
The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or have to look after your family in an emergency. We offer the opportunity to schedule your own breaks and banking time, and occasional home working.
What's in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill or elderly.
- Family Leave – Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path; we are passionate about developing our people and will support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for travel to and from work up front.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
- On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for?
Customer Service Advisor - Uncapped Commission (Threemilestone) employer: Ee & Bt
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal place for Customer Service Advisors in Threemilestone. With a competitive salary structure, generous family leave policies, and a strong commitment to personal development, employees are empowered to thrive both professionally and personally. The supportive team culture, combined with unique benefits like online GP access and volunteering days, ensures that every team member feels valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission (Threemilestone)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your flexibility! Make sure to highlight any experiences where you've adapted to changing situations. EE values support and understanding, so let them know you're ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission (Threemilestone)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we value authenticity!
Tailor Your Application:Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant skills or experiences that show how you can enhance our customers' digital lives. We love seeing how you connect your background to what we do!
Show Enthusiasm:Let us know why you’re excited about this opportunity! A bit of passion goes a long way in your written application. Share what draws you to the role and how you see yourself contributing to our team at EE.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Ee & Bt
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you talk confidently about how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it’s negotiating with family or helping friends, these experiences are gold!
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, training opportunities, and flexibility options. This shows your genuine interest and helps you assess if it’s the right fit for you.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through. Be confident, friendly, and approachable – just like you would be with a customer on the phone!
