At a Glance
- Tasks: Engage with customers, identify their needs, and connect them with top EE products.
- Company: Join the dynamic EE & Bt team in Lancaster with a focus on customer service.
- Benefits: Starting salary of £26,116, flexible hours, incentives, and bonuses.
- Other info: Flexible working options and clear growth path for your career.
- Why this job: Build relationships, achieve targets, and grow your career in a supportive environment.
- Qualifications: Customer-focused attitude and strong communication skills.
The predicted salary is between 26116 - 26738 £ per year.
Ee & Bt is seeking a customer-focused individual to join their Lancaster Sales Team. In this role, you will engage with customers over the phone, identify their needs, and connect them with the best EE products and services. Your ability to build relationships and achieve targets is essential for success.
The position offers a salary starting at £26,116, rising to £26,738 after 8 months, with various incentives and bonuses, and includes flexible working options.
Customer Service Advisor | Flexible Hours & Growth Path employer: Ee & Bt
Ee & Bt is an excellent employer that prioritises customer satisfaction while fostering a supportive and dynamic work environment in Lancaster. With flexible working hours, competitive salaries, and clear pathways for career growth, employees are encouraged to develop their skills and achieve their professional goals. The company values teamwork and innovation, making it a rewarding place for those looking to make a meaningful impact in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor | Flexible Hours & Growth Path
✨Tip Number 1
Get to know the company! Research Ee & Bt and their products so you can speak confidently about how you can help customers. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since you'll be engaging with customers over the phone, try role-playing with a friend or family member. This will help you feel more comfortable and improve your ability to identify customer needs.
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how you've successfully connected with customers in the past. We want to see that you can create rapport and trust, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor | Flexible Hours & Growth Path
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your customer-focused experience and how you can connect with customers, just like we do at StudySmarter!
Showcase Your Skills:Don’t forget to mention any relevant skills that align with the job description, such as relationship-building and target achievement. We love seeing how you can bring your unique talents to our team!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to see the real you! Share your passion for customer service and why you’d be a great fit for us.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Ee & Bt
✨Know the Company Inside Out
Before your interview, take some time to research Ee & Bt. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you identified their needs and provided solutions. This will demonstrate your ability to build relationships, which is key for this role.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or achieving sales targets. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your enthusiasm for the role and the company. Inquire about growth opportunities, team dynamics, or how success is measured in the position. This shows you're thinking long-term!
