At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join a supportive team at EE with a flexible work culture.
- Benefits: Competitive salary, uncapped commission, and fantastic discounts on products.
- Other info: Flexible hours, remote work options, and great career growth opportunities.
- Why this job: Use your people skills to make a real impact in sales.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What's in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market‑leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave – equalised maternity, paternity and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including your mobile and broadband – saving you hundreds of pounds each year.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional private healthcare and dental, to protect you and your family.
- Great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for? Start your career with us and join a supportive team that values your skills and offers a flexible work environment.
Call Centre Operator - Uncapped Commission (Threemilestone) employer: Ee & Bt
EE is an exceptional employer that prioritises employee well-being and growth, offering a supportive team culture in the picturesque setting of Threemilestone, Cornwall. With flexible working options, comprehensive benefits including online GP access, generous family leave, and tailored training programmes, we empower our Call Centre Operators to thrive both personally and professionally while enjoying significant discounts on our products.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Operator - Uncapped Commission (Threemilestone)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when chatting with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your conversation skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Be yourself during the interview! They want to see your personality shine through, so don’t be afraid to let your confidence and enthusiasm show. Remember, they’re looking for someone who can connect with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it right there.
We think you need these skills to ace Call Centre Operator - Uncapped Commission (Threemilestone)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show off your unique style and experiences.
Tailor Your Application:Make sure to customise your application for the Call Centre Operator role. Highlight any relevant skills or experiences that relate to talking with customers and building relationships, as that's what we're all about!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Ee & Bt
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it’s negotiating with family or helping friends, these experiences are valuable!
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on your communication skills and how you present yourself over the phone. This will help you get comfortable with the format and boost your confidence.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team culture or what a typical day looks like for a Call Centre Operator.
