At a Glance
- Tasks: Engage with customers over the phone to find tailored EE products and services.
- Company: Join a supportive team at EE & BT in Bolton.
- Benefits: Enjoy competitive benefits and a flexible working environment.
- Other info: Achieve your targets while enjoying a dynamic and rewarding work atmosphere.
- Why this job: Make a difference by helping customers discover the best solutions for their needs.
- Qualifications: Strong communication skills and experience in customer-facing roles.
The predicted salary is between 25000 - 32000 £ per year.
Ee & Bt in Bolton is looking for a customer-focused sales representative to join their Lancaster Sales Team. In this role, you will engage with customers over the phone, helping them to find the best EE products and services tailored to their needs.
The ideal candidate will possess strong communication skills and previous experience in customer-facing roles. Enjoy a supportive and flexible working environment while achieving your targets and receiving competitive benefits.
Phone-Based Customer Solutions Specialist in Bolton employer: Ee & Bt
At Ee & Bt in Bolton, we pride ourselves on being an excellent employer by fostering a supportive and flexible work culture that prioritises employee well-being and growth. As a Phone-Based Customer Solutions Specialist, you will benefit from competitive remuneration and opportunities for professional development, all while working in a dynamic team environment that values your contributions and encourages success.
StudySmarter Expert Advice🤫
We think this is how you could land Phone-Based Customer Solutions Specialist in Bolton
✨Tip Number 1
Get to know the company! Research EE & Bt and their products so you can chat confidently about how you can help customers find what they need. This shows you're genuinely interested and ready to engage.
✨Tip Number 2
Practice your phone skills! Since this role is all about engaging with customers over the phone, try role-playing with a friend or family member. It’ll help you feel more comfortable and improve your communication skills.
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your past roles where you’ve successfully helped customers. This will help you stand out and show that you’re the right fit for the team.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly helps us get to know you better. Plus, it’s a great way to stay updated on your application status!
We think you need these skills to ace Phone-Based Customer Solutions Specialist in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer-facing experience and communication skills. We want to see how you've helped customers in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Phone-Based Customer Solutions Specialist role. Be genuine and let your personality come through – we love that!
Showcase Your Passion for Customer Service:In your application, emphasise your passion for helping customers. Share specific examples of how you've gone above and beyond to meet customer needs. We’re all about that customer-focused mindset!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Ee & Bt
✨Know Your Products
Before the interview, make sure you familiarise yourself with EE's products and services. This will not only show your enthusiasm for the role but also help you answer questions about how you can assist customers in finding the right solutions.
✨Practice Your Communication Skills
Since this role is phone-based, practice speaking clearly and confidently. You might want to do mock calls with a friend or family member to get comfortable with explaining products and handling customer queries.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your previous roles where you successfully resolved customer issues or exceeded sales targets. This will demonstrate your ability to thrive in a customer-focused environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.
