At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect products.
- Company: Join a dynamic team at Saint Nicholas Arcades with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped commission, flexible working, and extensive family leave.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Make a real impact by helping customers find solutions while earning great rewards.
- Qualifications: Experience in customer-facing roles, strong communication skills, and a drive to succeed.
The predicted salary is between 26116 - 26738 £ per year.
What’s in it for you?
- Start date: 06/07/2026
- Salary: £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded.
- Market‑leading paid carer’s leave: up to 2 weeks off for carers.
- Family Leave – equalised maternity, paternity and adoption leave: 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products, including mobile and broadband.
- Support in carving your own career path.
- Season Ticket Travel Loan to cover travel to/from work upfront.
- Volunteering days.
- Optional private healthcare and dental.
- On‑target commission available.
About the role
If you put customers at the heart of every decision, understand their needs, and help them find the right solution, this could be the perfect role for you.
Join our Lancaster Sales Team to speak with customers over the phone, build relationships, and match them with the perfect EE products and services – from the latest mobile tech to smart home solutions and insurance protection.
Use your energy, ambition, and experience from similar roles where you have thrived, met goals, achieved targets, influenced others, or provided great service.
Take responsibility for delivering results, collaborate with your team, share ideas, and celebrate success. Receive training, tools and support to build confidence and achieve targets.
We allow flexible working, including planning your own breaks or bank time off.
Qualifications
Transferable skills in customer‑facing roles such as sales or support, strong communication, adaptability, drive and determination.
Customer Service Representative - Uncapped Commission (Saint Nicholas Arcades) in Bolton employer: Ee & Bt
Join our dynamic team at the Saint Nicholas Arcades, where we prioritise customer satisfaction and employee well-being. With competitive salaries, uncapped commission opportunities, and a supportive work culture that encourages personal growth, you will thrive in an environment that values your contributions. Enjoy unique benefits such as flexible working arrangements, comprehensive family leave, and access to healthcare services, making this an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Uncapped Commission (Saint Nicholas Arcades) in Bolton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Show off your personality! Employers want to see who you are beyond your CV. Be yourself, share your experiences, and don’t be afraid to let your enthusiasm for the role shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Representative - Uncapped Commission (Saint Nicholas Arcades) in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Representative role. Highlight your experience in customer-facing roles and how you've met targets or provided excellent service. We want to see how you can bring your unique skills to our team!
Show Your Passion:Let your enthusiasm shine through in your application! We love candidates who are genuinely excited about helping customers and finding solutions. Share a brief story or example that showcases your passion for customer service.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Ee & Bt
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, prepare examples from your past experiences where you've excelled in customer service. Think of situations where you resolved issues or went above and beyond for a customer, as these stories will resonate well with the interviewers.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and allows you to provide more relevant answers. You can even paraphrase the question back to the interviewer to confirm your understanding before responding.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and company culture. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
