Sustainability & Operations Manager
Sustainability & Operations Manager

Sustainability & Operations Manager

City of London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sustainability initiatives and drive operational excellence across our hotel group.
  • Company: Join a forward-thinking hotel group committed to sustainability and innovation.
  • Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
  • Why this job: Shape the future of hospitality with sustainable practices and enhance guest experiences.
  • Qualifications: 5+ years in hospitality leadership and a passion for sustainability.
  • Other info: Dynamic role with opportunities for professional growth and networking.

The predicted salary is between 48000 - 72000 £ per year.

Purpose

To lead the integration of sustainable practices across the hotel group while driving operational excellence, ensuring that each property operates efficiently, responsibly, and in alignment with the company’s environmental, social, and governance (ESG) goals. This role serves as a strategic and operational bridge between central leadership and property-level teams, championing initiatives that reduce environmental impact, enhance guest experience, and improve overall performance across the portfolio.

Location & Hours

Based in the London office, 40 hours per week. Travel to other group sites across the UK and Europe will be required as needed.

Key Responsibilities

Sustainability Leadership

  • Develop and implement a group-wide sustainability strategy aligned with ESG goals.
  • Monitor and report on energy, water, and waste metrics across all properties.
  • Lead initiatives to reduce the carbon footprint, including renewable energy adoption, waste reduction, and sustainable sourcing.
  • Collaborate with property teams to drive behavioural change and deliver sustainability training.
  • Stay abreast of regulatory changes and industry best practices, ensuring compliance and innovation.
  • Report regularly on agreed KPIs to Edyn ManCom and Brookfield.

Operational Excellence

  • Support hotel GMs and Operations teams in achieving sustainability KPIs.
  • Identify and implement process improvements across housekeeping, maintenance, and F&B operations.
  • Lead cross-property audits and benchmarking to ensure consistency, efficiency, and best practice sharing.
  • Provide sustainability and operational input into openings, refurbishments, and capex projects.

Stakeholder Engagement

  • Act as a key liaison between Central Operations, Property Teams, and external partners.
  • Represent the group in industry forums and sustainability networks.

Stakeholder & Owner Relations

  • Act as the primary point of contact for ownership groups, ensuring transparency and trust.
  • Deliver clear, data-driven reports on performance, strategy, and key initiatives.
  • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives.

Qualifications & Experience

Education

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

Experience

  • 5+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences.
  • Proven delivery of sustainability projects with measurable benefits to the ESG agenda.
  • Strong understanding of sustainability frameworks (e.g., BREEAM, LEED, ISO 14001).
  • Excellent project management and analytical skills.
  • Confident working with data and reporting tools (e.g., Power BI, Excel).
  • Strong interpersonal and communication skills, with the ability to foster a culture of engagement, retention, and professional development.

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Sustainability & Operations Manager employer: edyn

As a leader in the hospitality sector, our company is committed to fostering a culture of sustainability and operational excellence, making it an exceptional employer for those passionate about making a positive impact. Based in London, we offer a dynamic work environment that encourages professional growth through innovative sustainability initiatives and collaboration across our diverse portfolio. Employees benefit from comprehensive training, travel opportunities across the UK and Europe, and a supportive atmosphere that values engagement and development.
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Contact Detail:

edyn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sustainability & Operations Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the sustainability and hospitality sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your passion for sustainability! When you get the chance to chat with hiring managers or during interviews, share your ideas on how to integrate sustainable practices in operations. This will not only demonstrate your expertise but also your commitment to the role.

✨Tip Number 3

Prepare for those tricky interview questions! Research common questions related to sustainability and operational excellence, and think about how your experience aligns with the job description. Practising your responses will help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and makes it easier for us to spot your application. Let’s get you that dream job!

We think you need these skills to ace Sustainability & Operations Manager

Sustainability Strategy Development
ESG Goals Alignment
Energy Management
Water Management
Waste Reduction Initiatives
Renewable Energy Adoption
Sustainable Sourcing
Behavioural Change Leadership
Regulatory Compliance
KPI Monitoring and Reporting
Process Improvement
Cross-Property Audits
Stakeholder Engagement
Data Analysis
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sustainability & Operations Manager role. Highlight any relevant projects or initiatives you've led that demonstrate your commitment to sustainability and operational excellence.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sustainability in hospitality and how your background makes you the perfect fit for this role. Be specific about your achievements and how they relate to our ESG goals.

Showcase Your Data Skills: Since this role involves working with data and reporting tools, make sure to mention your experience with tools like Power BI and Excel. Give examples of how you've used data to drive decisions or improve processes in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at edyn

✨Know Your Sustainability Stuff

Make sure you brush up on the latest sustainability frameworks like BREEAM and LEED. Be ready to discuss how you've implemented these in past roles, as well as any measurable benefits you've achieved. This shows you're not just familiar with the concepts but can apply them effectively.

✨Showcase Your Leadership Skills

Prepare examples of how you've led teams in achieving sustainability goals. Think about specific projects where you drove change or improved operational efficiency. Highlight your ability to engage and motivate others, as this role requires collaboration across various teams.

✨Be Data-Driven

Since the role involves monitoring energy, water, and waste metrics, be prepared to discuss your experience with data analysis tools like Power BI and Excel. Bring examples of how you've used data to inform decisions and drive improvements in sustainability practices.

✨Engage with Stakeholders

This position requires strong communication skills, so think about how you've successfully engaged with different stakeholders in the past. Prepare to share stories about how you've built relationships and fostered trust, especially when reporting on performance and strategy.

Sustainability & Operations Manager
edyn
Location: City of London

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