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- Tasks: Support the Operations team with admin tasks and ensure smooth communication between Head Office and hotels.
- Company: Join a unique hospitality brand redefining modern lifestyle hotels across Europe.
- Benefits: Gain valuable experience in hotel operations and enjoy a dynamic work environment.
- Why this job: Be part of an exciting journey to create memorable guest experiences in distinctive spaces.
- Qualifications: Strong organisational skills, attention to detail, and a proactive mindset are key.
- Other info: Opportunities for growth and creativity in a fast-paced, supportive team.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe. You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office.
The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part.
The Work In Your Hands
- Provide administrative and operational support to the Operations team
- Act as a point of contact between Head Office and hotel teams
- Assist with reporting, data tracking, and performance updates
- Support the coordination of operational projects and initiatives
- Help maintain operational standards, procedures, and documentation
- Assist with new hotel openings and refurbishments where required
- Arrange travel, meetings, and logistics for the Operations team
- Handle ad hoc tasks to support the wider business
The Fire You Carry
- Highly organised with strong attention to detail
- Excellent communication skills, both written and verbal
- Confident using Microsoft Office (Excel, Word, PowerPoint)
- Able to manage multiple tasks and priorities in a fast-paced environment
- A team player with a proactive and flexible approach
- Previous experience in hospitality, operations, or administration is desirable but not essential
- Interest in hotel operations and working with international teams
What We Look For
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
Operations Assistant employer: edyn
Contact Detail:
edyn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working in operations. Attend events or join online groups where you can connect with potential employers and learn more about the field.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their unique approach to hospitality and think about how your skills can contribute to their vision. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you’re ready to handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting journey in redefining modern hospitality.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Show Your Organisational Skills: As an Operations Assistant, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. Use examples from your past experiences to show us how you’ve nailed this.
Communicate Clearly: We love great communicators! In your written application, be clear and concise. Whether it’s your cover letter or CV, make sure your points are easy to understand and reflect your excellent written communication skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our Operations Assistant role. Mention specific skills and experiences that relate to hotel operations and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our exciting journey!
How to prepare for a job interview at edyn
✨Know the Company
Before your interview, take some time to research the company’s unique approach to hospitality. Understand their brand values and how they differentiate themselves in the market. This will help you align your answers with their vision and show that you're genuinely interested in being part of their journey.
✨Showcase Your Organisational Skills
As an Operations Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your attention to detail and how it contributed to smooth operations, as this will resonate well with the interviewers.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions. This will demonstrate your ability to liaise effectively between teams, which is a crucial part of the job.
✨Embrace Flexibility and Change
The company values individuals who can adapt to change and thrive in a dynamic environment. Be prepared to discuss how you've handled unexpected challenges in the past. Show your willingness to learn and grow, as this mindset is what they’re looking for in a candidate.
