At a Glance
- Tasks: Support the Operations team with admin tasks and ensure smooth communication between Head Office and hotels.
- Company: Join a unique hospitality brand redefining modern lifestyle hotels across Europe.
- Benefits: Gain valuable experience in hotel operations and enjoy a dynamic work environment.
- Other info: Ideal for those passionate about hospitality and eager to grow in a fast-paced setting.
- Why this job: Be part of an exciting journey to create memorable guest experiences in distinctive spaces.
- Qualifications: Strong organisational skills, attention to detail, and a proactive mindset are key.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe.
You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office.
THE WORK IN YOUR HANDS
- Provide administrative and operational support to the Operations team
- Act as a point of contact between Head Office and hotel teams
- Assist with reporting, data tracking, and performance updates
- Support the coordination of operational projects and initiatives
- Help maintain operational standards, procedures, and documentation
- Assist with new hotel openings and refurbishments where required
- Arrange travel, meetings, and logistics for the Operations team
- Handle ad hoc tasks to support the wider business
THE FIRE YOU CARRY
- Highly organised with strong attention to detail
- Excels in a fast‑paced, dynamic environment with a strong entrepreneurial spirit
- Excellent communication skills, both written and verbal
- Confident using Microsoft Office (Excel, Word, PowerPoint)
- Able to manage multiple tasks and priorities in a fast‑paced environment
- A team player with a proactive and flexible approach
- Previous experience in hospitality, operations, or administration is desirable but not essential
- Interest in hotel operations and working with international teams
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like edyn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to edyn
Don't be shy about reaching out to edyn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about edyn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at edyn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
